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Skills

  • System Performance Analysis
  • Operational improvement
  • Test case development
  • Project management
  • Business continuity planning
  • Storyboarding
  • DB2
  • Web/Database Servers
  • Data generation tools
  • Business operations

Work Experiences

  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Investigated, designed, and implemented scalable applications for identifying, extracting, analyzing, retrieving, and indexing information.
  • Process and analytical data structures were designed and developed by me.
  • Created technical upgrade paths that included requested features and performance improvements.
  • Conducted cost-benefit analyses to determine the potential ROI for proposed upgrades.
  • Since the initial version, I've written highly maintainable, solid code in Mandarin for a Adobe Creative Suite system that formed the core framework and has received consistent praise from subsequent developers.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Delegated work orders based on individual employee competencies to IT personnel and junior module staff.
  • Suggested technical feasibility solutions for new functional designs and options for improving technical object performance.
  • Wrote analyses of new and emerging procedure technologies, advising on coordinated when necessary.

Summaries

  • Salesforce is second nature to me, and stakeholder engagement is second nature to me.
  • Safety regulations, as well as fire department procedures, policies, and internal controls, are all well-understood.
  • Graphic Design Specialist with experience creating 2D/3D animations and web video compressions.
  • Recent college graduate with experience in network administration, including backup, security, e-mail, and application support.
  • Responsible Network Technician with extensive conversion and cutover scheduling experience.
  • Data reviewer, recordkeeper, and project coordinator with 11 years of experience.
  • An excellent problem-solver who can make quick decisions.
  • Versatile Principal Consultant with expertise in process improvement and a knack for sticking to deadlines.
  • Metric Research Associate who is well-versed in stakeholder engagement and has worked in Computers Software.
  • Expert at identifying the most beneficial technical changes with the least amount of financial impact.

Accomplishments

  • Classified
  • Program Delivered common codebase with framework and standard for 24 x 7 distributed initiative platforms, essential to primary revenue contracts (e.g. $2 million)
  • Monitored
  • Program Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
  • Developed
  • Adapted
  • Print Design: Designed all graphics and writing content layout for a 250-page cookbook about modern Cambodian cooking.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported
  • Conducted

Affiliations

  • Winner of Jira Leadership Award for category sponsored by Lakeside Partners
  • Contributor to Agile Manifesto discussions at Boston (2023)
  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • Project Management Institute (PMI) Member
  • Association of Enterprise Architects (AEA) Membership
  • Toastmasters
  • International Council of Nurses
  • Rotary International
  • Contributor to metric (Asana)
  • Information Technology Infrastructure Library (ITIL) Foundation Certified

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Certified Technical Trainer (CTT+)
  • CCDP Design
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified ScrumMaster
  • Certified Kubernetes Administrator (CKA) by CNCF
  • CSM - Certified Mentor for Scrum
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Certified Jenkins Administrator by CloudBees

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