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Skills

  • Team Leadership
  • Inventory Management Systems (IMS)
  • Process improvement techniques
  • KPI Analysis and Optimization
  • CCTV
  • Cost savings initiatives
  • Staff training and development
  • Managing production waste
  • Relationship development
  • Safety standards

Work Experiences

  • Kept my initiative knowledge up to date by doing workflow optimization and vendor management.
  • Achieved waste reduction of 52%.
  • Achieved a 73% reduction in return shipments.
  • Was in charge of vendor relationships in order to support the supply chain and keep product quality high.
  • Aligned shipments with promotional events.
  • Collaborated with the IT department to ensure seamless integration of automated outbound workflows, increasing warehouse output by 57%.
  • Achieved 84% improvement in customer delivery times.
  • Collaborated with third-party logistics partners to reduce issues in the supply chain, leading to a 31% reduction in return shipments and complaints.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Finished system of project, which resulted in process.

Summaries

  • Ability to recognize metric issues and integrate procedure solutions to achieve metric.
  • Accomplished in keeping warehouse operations running smoothly through meticulous recordkeeping, logistics management, planning, and inter-departmental communication.
  • To keep operations orderly, efficient, and policy-compliant, skilled at monitoring work quality and production levels.
  • Outbound Operations Manager and team leader with 12 years of experience in process settings.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Dedicated to minimizing spoilage and obsolescence by rotating stock efficiently.
  • With a team of 12 employees, meticulous and systematic Warehouse Manager capable of handling orders and coordinating distribution for more than $6 in weekly orders.
  • Personable communicator with a track record of providing useful and constructive procedure employee evaluations in order to boost efficiency and boost employee morale.
  • Successful in keeping track of customer demand and sales forecasts in order to keep the right amount of product on hand.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Led a team of 4 in executing a multi-channel outbound strategy that boosted overall on-time delivery to 79% in procedure.
  • Managed a cross-functional project to implement an upgraded transportation management system (TMS) that reduced shipping claims by $38,000 over 2020.
  • Standardized use of Advanced Shipment Notifications (ASN) across all outbound channels, resulting in improved communication accuracy by 34%.
  • Proposed and executed the deployment of an Inventory Management System (IMS) that decreased stockout situations by 59% and improved fulfillment rates.
  • Implemented a continuous improvement initiative within the outbound department, leading to over 18 process optimizations and approximate annual savings of $6,000.
  • Identified cost-effective alternatives for freight procurement, achieving total savings of $195,000 on outbound freight expenses in 2023.
  • Reduced late delivery penalties by $186,000 within 2020 by building stronger partnerships with third-party logistics vendors and holding them accountable to stricter SLAs.
  • Served as the primary point of contact for resolving outbound logistics disruptions across 5 locations, ensuring minimal impact to customer deliveries.
  • Worked with the IT department to successfully integrate Jira, resulting in increased accuracy of outbound order picking by 16%.
  • Designed an employee recognition program within the outbound department, boosting team engagement and increasing productivity by 21%.

Affiliations

  • Participated actively in the Association for Supply Chain and Logistics Experts (ASCLE), developing new shipping lead time reduction strategies.
  • Member of the International Warehouse Logistics Association (IWLA), aligning organizational goals with best practices in outbound operations and risk mitigation.
  • Collaborated with the Association for Supply Chain Management (ASCM) to implement global outbound shipping solutions tailored to Miscellaneous requirements.
  • Completed the Transportation and Logistics Certification offered by metric in 2018, focused on improving freight cost management and outbound delivery efficiency.
  • Active member of the Warehousing Education and Research Council (WERC), participating in annual events to stay updated on warehouse optimization and supply chain innovations.
  • Member of the Institute of Packaging Professionals (IoPP), refining skills in packaging optimization to enhance outbound package consolidation.
  • Affiliated with the National Association of Wholesaler-Distributors (NAW), leveraging industry insights to align outbound strategies with best practices.
  • Earned certification in Freight Cost Optimization through the National Institute for Transport and Logistics (NITL), applying these techniques to save $218,000 annually.
  • Completed a specialized course in Cross-functional Team Collaboration through Workday, fostering cooperation between departments to improve outbound efficiency.
  • Certified in Business Continuity Planning through the Disaster Recovery Institute International (DRI), focusing on uninterrupted outbound operations during crises or supply chain disruptions.

Certifications

  • Transportation Worker Identification Credential (TWIC)
  • Intermodal Carriers Certificate Program (ICCP)
  • Lean Six Sigma Yellow Belt Certification
  • DOT Hazardous Materials Transportation Certification
  • Certified Professional Logistician (CPL)
  • APICS Risk Management Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR
  • IATA Dangerous Goods Regulations (DGR) Certification
  • Microsoft Excel Specialist Certification

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