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Skills

  • Crisis intervention strategies
  • Group therapy facilitation
  • SIS understanding
  • Organization
  • Team building
  • Inventory management
  • Interviewing
  • Project organization
  • Community referrals
  • MS Office

Work Experiences

  • Assisted victims in difficult situations by performing a variety of tasks, such as filing police reports and category.
  • Coordinated all activities involving birth parents in collaboration with in-home support counselors.
  • Conducted interviews with clients in order to assess their situations, capabilities, and issues.
  • Completed psychosocial evaluations.
  • Advocated for clients' housing needs.
  • Collaborated with community resources to encourage youth to participate in pro-social activities and to assist families in obtaining services.
  • Oversaw a team of 16 volunteers who received extensive training and mentoring.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Arranged supervised visitations.
  • Accompanied victims to court hearings to offer emotional support.

Summaries

  • Process improvement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Social Worker Trainee with team leadership and client relations abilities.
  • Compassionate School Social Work Intern with 8 years of experience working in public schools and advocating for students.
  • Multilingual and fluent in Portuguese and Mandarin, with a strong grasp of cultural differences.
  • Patient School Social Work Intern skilled at identifying student needs, advocating for and planning for high-risk students, and keeping track of general student population issues.
  • Dedicated to building positive relationships with individual students and developing comprehensive success plans.
  • Designing enrichment and anti-bullying programs is one of my specialties, and I'm very knowledgeable about team leadership.
  • Motivated Social Worker Trainee exhibiting strength in critical thinking and problem solving.
  • Professional with a strong sense of direction and the ability to lead.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Developed and enhanced relationships with local housing authorities and charitable organizations to expand available resources, increasing client housing success rates by 25%.
  • Documented and monitored client progress through case management software, ensuring compliance with confidentiality protocols and accurate reporting.
  • Collaborated with job training providers to deliver workforce reintegration training to homeless adults, achieving a 58% employment rate within six months.
  • Trained in Child Protective Services (CPS) procedures, helping to manage cases of abuse and ensuing children's safe placement in foster care or family reunification.
  • Contributed to the design of policy briefings for local government on child well-being, influencing future funding allocations for community services.
  • Built effective client relationships across linguistic barriers by providing counseling support in Portuguese, enhancing connection and service access for non-English speakers.
  • Utilized crisis assessment tools to de-escalate incidents at a community shelter, improving overall resident safety by 29%.
  • Worked collaboratively with multidisciplinary teams to deliver support services to 13 low-income seniors living with chronic health conditions.
  • Contributed to the implementation of social services awareness campaigns in partnership with municipal agencies, increasing resource usage by 35%.
  • Created client-facing resource guides in French to improve service utilization among non-native speakers, improving participation rates by 35%.

Affiliations

  • Certification, Nonviolent Crisis Intervention Training – Applied methods to ensure safety for clients dealing with mental illness.
  • Certification, system through method – Specialized in case management for vulnerable populations.
  • Volunteer, Big Brothers Big Sisters of America – Served as a mentor to at-risk youth in 2015 and facilitated personal development workshops.
  • Certification, Substance Abuse Counselor (SAC) – Focused on treatment plans for individuals struggling with addiction.
  • Member, American Board of Examiners in Clinical Social Work – Participated in activities to promote clinical social work standards.
  • Advocate, Affordable Housing Coalition – Worked to secure funding for low-income housing initiatives.
  • Participant, Mental Health Awareness Campaign – Facilitated workshops on suicide prevention and mental health first aid.
  • Attendee, National Conference on Behavioral Health – Updated knowledge on community-level mental health interventions.
  • Holder, Certified Social Work Case Manager (C-SWCM) through NASW – Strengthened skills in client advocacy and case management.
  • Sponsor, Annual Fundraiser for Community Mental Health Resources – Assisted in raising 17 towards programs for marginalized groups.

Certifications

  • ServSafe
  • SAP Certified Application Associate
  • National Certified Counselor (NCC) - National Board for Certified Counselors (NBCC)
  • Certified Business Analysis Professional (CBAP)
  • PCIT (Parent-Child Interaction Therapy) Certification - standard
  • Motivational Interviewing Certification - Lakeside Partners
  • Certified Substance Abuse Counselor (CSAC) - Ohio
  • HIV/AIDS Case Counseling and Support Certification - framework
  • CompTIA Security+
  • Google Certified Professional Cloud Architect

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