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Skills

  • Consumer behavior analysis
  • Training and mentoring
  • Data collection strategies
  • Predictive modeling
  • Supervision
  • Team building
  • Organization
  • Team management
  • Inclusive survey design
  • Root cause analysis

Work Experiences

  • Clarified questions for interviewees so that they could give honest answers.
  • Observed the participants and took notes on their responses.
  • Achieved a 42% improvement in targeting.
  • Oversaw a 4-person team of census enumerators, providing strategy training and guidance to ensure that interviews were conducted successfully and that procedures were followed.
  • Analyzed third-party data sources.
  • Updated all subjects' contact information and double-checked the data for accuracy.
  • Analyzed and reported on textual survey responses to assist the creation of a Tableau strategy, leading to a 21% improvement in targeting.
  • Reviewed questionnaire submissions for accuracy and completeness, flagging any surveys that were incomplete or problematic for further review at the end of each day.
  • Collaborated with IT to improve data backup systems, preventing data loss and improving operational security for every 13 field-entries processed.
  • Collaborated with cross-functional teams to deliver consumer insights reports ahead of schedule, contributing to a 44% project cost savings.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 100% compliance on over 17 data points.
  • Clear understanding of cross-functional collaboration and client relations as well as cross-functional collaboration training.
  • Adept at identifying key consumer trends.
  • Collaborative Numerator with hands-on project management skills, driving task efficiency that resulted in delivering strategic consumer reports on time and within budget.
  • Numerator is a multi-talented Numerator who is consistently rewarded for planning and operational improvements.
  • Boosted survey completion rates by 32%.
  • Numerator with 12 years of successful project management and stakeholder engagement experience.
  • Dedicated to accuracy and efficiency in the smallest of details.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Managed near real-time surveying platforms that facilitated timely insights gathering, supporting decision-making for Northwind in Miscellaneous.
  • Developed innovative data management techniques that significantly improved processing efficiencies, reducing manual revision times by 7 hours per week.
  • Drove completion rates up by 42% through targeted communication and follow-up strategies using category.
  • Built predictive models that successfully identified emerging trends in Miscellaneous, allowing the employer to adjust product offerings proactively.
  • Introduced respondent filtering techniques based on psychographic profiling, increasing data relevance by 6% for high-demand stakeholders.
  • Resolved product issue through consumer testing.
  • Documented and resolved framework which led to process.
  • Reduced survey participant churn by 84% by developing and implementing a pre-commitment communication flow, increasing completion rates and achieving data collection targets.
  • Executed a targeted follow-up response system built on category, reducing abandonment rates in key demographic groups by 29%.
  • Leveraged standard to consolidate multi-source data streams, reducing database inconsistencies by 25%.

Affiliations

  • Lions Club
  • American Statistical Association (ASA)
  • Toastmasters
  • European Survey Research Association (ESRA)
  • Quantitative Methods in Social Research (QMSR) Special Interest Group
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Market Research Society (MRS)
  • Jaycees
  • International Association for Survey Statisticians (IASS)
  • Data Science Association

Certifications

  • Fundamentals of Quantitative Modeling – University of Pennsylvania (Coursera)
  • Microsoft Certified: Data Analyst Associate - Microsoft
  • HubSpot Data Science for Marketers Certification – HubSpot Academy
  • Apple Certified Associate (ACA)
  • Certified Survey Research Analyst (CSRA) – Northwind
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Python for Data Science and Machine Learning Bootcamp Certification – Power BI
  • SPSS Certification – IBM
  • SAS Certified Specialist: Base Programming Using SAS 9.4 – SAS Institute

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