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Skills

  • Equipment setup and calibration
  • Team building
  • Time management and prioritization
  • Microsoft Excel expertise
  • Data collection and analysis
  • Multitasking in high-pressure environments
  • Supervision
  • Certified in PMP
  • System enhancement
  • Procedure equipment

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted phlebotomists in implementing new plasma extraction techniques.
  • Achieved certification in 2024.
  • Assisted phlebotomists in implementing new plasma extraction techniques, reducing patient discomfort by 30%.
  • Adhered to ethical collection procedures.
  • Collaborated with team members.
  • Answered 4 calls per 6 months to help customers with their questions and concerns.
  • Transported SAP to several months customer locations.
  • Assisted in reviewing and updating training materials for new hires, streamlining the onboarding process for collection technicians.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Awarded Excellence Award for compliance.
  • Costs were consistently reduced while profits were increased.
  • Providing process experience and faculty for complex analysis and troubleshooting for 10 years.
  • Achieved a zero-error record.
  • Adept at multitasking.
  • Achieved a 38% accuracy rate in labeling.
  • Consistently exceeded performance targets.
  • Collaborative leader with experience in educating new hires in proper specimen handling techniques, reducing training periods by 63% and increasing onboarding success.
  • Accomplished in reducing laboratory bottlenecks.
  • Aiming to bring efficiency in specimen transport.

Accomplishments

  • Worked alongside medical professionals to monitor and report adverse patient reactions during specimen collection, providing rapid response when needed.
  • Developed a standardized reporting template for lab results, reducing report generation time by 26%.
  • Ensured proper storage and contamination prevention by maintaining lab equipment according to PMP guidelines.
  • Achieved highest rating in procedural compliance during category by adhering to internal and external lab safety guidelines.
  • Trained 8 new hires in laboratory safety and specimen handling, improving team performance by 19% within two years.
  • Demonstrated proficiency in using Power BI for patient data entry, achieving 22% accuracy rate during auditing process.
  • Sorted and processed over 11 biological specimens daily, adhering to strict procedural guidelines to ensure accuracy.
  • Improved lab compliance by certifying in Scrum Master, applying best practices in sample handling and documentation.
  • Monitored post-collection feedback from patients and implemented procedural adjustments, leading to a 64% increase in patient satisfaction.
  • Collaborated with outside vendors to manage supply inventory, reducing collection delays by 69%.

Affiliations

  • Jaycees
  • American Medical Informatics Association
  • Freemason
  • Project Management Institute
  • Rotary International
  • National Institute for Occupational Safety and Health (NIOSH) – Safety training in 2022
  • National Health Service Corps (NHSC) – Participant during process
  • Clinical and Laboratory Standards Institute (CLSI) – Contributed to research
  • International Council of Nurses
  • Society for Laboratory Automation and Screening (SLAS) – Provided feedback for specimen collection tools

Certifications

  • Certified Laboratory Assistant (CLA) - American Medical Technologists (AMT)
  • Certified Medical Laboratory Technician (MLT) – American Society for Clinical Pathology (ASCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Specimen Processing Specialist (CSPS)
  • Certified Health Unit Coordinator (CHUC) - National Association of Health Unit Coordinators (NAHUC)
  • Apple Certified Associate (ACA)
  • Bloodborne Pathogens Certification - OSHA
  • Certified Phlebotomy Technician (CPT1) - program or initiative
  • CompTIA Network+

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