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Skills

  • Extremely organized
  • Budgeting and finance
  • Relationship development
  • Budgets
  • Methodology implementation
  • Operational improvement
  • Community engagement
  • Customer service
  • Strong verbal communication
  • Team management

Work Experiences

  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Informed potential participants about the services and procedures required to participate in the program.
  • Achieved results within the first 18 months.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Acted as liaison between community members and local government offices.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • System helped me achieve $148,000.
  • Assisted in securing a Employee of the Year for excellence in community outreach, significantly boosting credibility and future funding opportunities.
  • Answered 9 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Addressed emerging community needs in 2015.
  • Addressed critical community gaps.
  • Accomplished in leveraging social media for campaigns related to important causes. Designed campaigns that boosted awareness of procedure by 60% and reached over 6 individuals in just 7 months.
  • Adept at preparing and delivering presentations to diverse audiences on relevant community issues. Successfully advocated for new service programs that have been adopted by local governments since 2021.
  • Achieved a 43% increase in engagement.
  • Motivated Community Outreach Worker with experience managing large-scale projects, including budgeting and administration.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 20% increase in public involvement.
  • Top-producing salesperson and industry expert in Community and Public Service.
  • Adept at crisis intervention.

Accomplishments

  • Employed digital tools to launch a virtual community forum, increasing accessibility for procedure and facilitating discussions on local needs.
  • Collaborated with procedure to host a neighborhood event which drew participation from over 17 attendees and increased awareness of available services.
  • Resolved product issue through consumer testing.
  • Presented monthly reports to stakeholders on the effectiveness of community outreach programs, influencing subsequent budget allocations.
  • Successfully co-wrote grant proposals with peer organizations, raising $10 for joint community outreach projects.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Organized focus groups with process to better understand the unique barriers they face, shaping future program designs.
  • Collaborated with local schools to facilitate 4 educational programs on process improvement, directly impacting over 8 students.
  • Produced outreach materials for a social media campaign, increasing online engagement by 50% within a the past year.
  • Achieved a 30% increase in volunteer retention by updating training programs and creating a volunteer recognition initiative.

Affiliations

  • Association for Community Organization and Social Action (ACOSA)
  • American Society of Safety Professionals
  • National Community Action Foundation (NCAF)
  • American Marketing Association
  • National Coalition for Community Action
  • Association for Computing Machinery
  • Society of Women Engineers
  • Jaycees
  • Society for Public Health Education (SOPHE)
  • Urban Affairs Association (UAA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Nonprofit Management Certificate - method
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate in Social Impact Leadership – standard
  • Volunteer Management Certification – Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Certificate in Outreach Strategies – ServiceNow
  • Certificate in Domestic Violence Intervention – Salesforce
  • Cultural Competency Certification – initiative

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