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Skills

Employee mediation
Process improvement
Relationship development
Business operations
EEOC expertise
MS Office
RFI Scanners
Security systems
Human resources strategy
Change management in staffing processes

Work Experiences

Developed organizational filing systems for agendas, correspondence, data communications, records, and reports.
Created a financial model for a new HR division.
Created leadership development programs that were tailored to each area to challenge and advance current leaders.
Reduced HR budget spending by 15% by developing new processes and improving workflow during one year.
Facilitated the new hire onboarding program by scheduling training initiatives, resolving issues, and processing paperwork.
Increased departmental efficiency by organizing comprehensive training orientations for 16 new hires.
Developed a workplace safety curriculum for training and education in collaboration with management.
Achieved Top Performer for driving employee satisfaction.
Achieved a 49% improvement in workforce diversity metrics.
Conducted research to keep up to date on relevant legislation and regulations and to ensure that requirements were met.

Summaries

Director of Staffing with workflow optimization and vendor management abilities.
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
With expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution, she is adaptable and focused.
Astute and proactive problem-solver with superior business and operations acumen honed over a long career, exposure to a variety of industries, and a solid education.
Exceptional at creating and implementing practical initiatives to meet HR needs and improve performance.
Negotiation, planning, and program management skills are exceptional.
Method and system have a proven track record.
Administrative professional with extensive customer service, public relations, and philanthropic background who brings 4+ years of management experience and extensive customer service, public relations, and philanthropic background.
Motivating leader who has built and managed system teams in the past.
Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

Managed employee referral programs with external vendors, resulting in over 6 new high-quality hires and generating a 56% increase in retention rates.
Collaborated with department heads to define key talent acquisition strategies, reducing open position times by 5 days and minimizing operational gaps.
Directed talent acquisition strategies for a workforce of over 6 employees, delivering a 68% improvement in recruitment timelines.
Led the recruitment strategy for global technical positions, resulting in a 42% enhancement in international hiring efficiency.
Collaborated with department leaders to align workforce needs with organizational goals, reducing skill gaps by 47% via targeted recruitment.
Integrated an innovative candidate assessment tool in the recruitment process, improving technical hires' compatibility with company requirements by 65%.
Designed and implemented a dynamic KPI reporting dashboard to enable senior leadership to quickly access and interpret key staffing metrics.
Reduced time-to-hire for critical hires by 14%, leveraging a mix of technical sourcing strategies and ATS refinements.
Directed a team of 14 recruiters, achieving a 77% year-over-year improvement in placement accuracy for both technical and non-technical positions.
Implemented an automated candidate sourcing process that reduced recruitment timelines by 69%, accelerating time-to-hire across key departments.

Affiliations

Mentor, Women in Human Resources Leadership (WHRL), 2021–2024
Mentor, Atlanta Recruitment Professionals Association, 2018–2015
Member, RecruitDC, 2018–2017
Participant, Executive HR Roundtables, Phoenix, 2023
Participant, National Human Resources Association (NHRA), attending annual conferences since 2024
Certification, Certified Staffing Professional (CSP), American Staffing Association, 2017
Board Member, Chicago Staffing Professionals Association, 2024–Present
Speaker, Staffing Leadership Summit, 2017
Council Member, Talent Acquisition & Staffing Leaders Network, 2015–Present
Executive Member, HR Professional Association of Boston, 2023–Present

Certifications

Project Management Professional (PMP)
First Aid/CPR
CompTIA A+ Technician
People Analytics Professional Certificate - LinkedIn Learning
Certified Assessment and Development Professional - Cedar Works (e.g., World at Work)
Certified Recruitment Specialist - Austin
SHRM Senior Certified Professional (SHRM-SCP)
SAP Certified Application Associate
Microsoft Certified Systems Engineer (MCSE)
Leadership in Human Resources (LHR) Certification

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