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Skills

  • Sales team recruitment
  • Relationship building skills
  • Customer Satisfaction Enhancement
  • Trained in consumer marketing
  • Recruitment
  • Customer surveying
  • CRM Implementation and Integration
  • Financial modeling for sales outcomes
  • B to B sales
  • Database management

Work Experiences

  • Increased sales revenues to $12 for method services by utilizing effective negotiating skills.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Set and exceeded inside sales goals by setting ambitious targets and motivating sales reps.
  • Hired, supervised, and coached 17 employees on sales strategies to maximize performance.
  • Used consultative sales techniques to secure new contracts by presenting Jira features to a variety of audiences.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • With the use of various sales tools and strategies, I was able to exceed sales goals by 15% each year.
  • Had weekly meetings with Director of Inside Saless to figure out how to get around sales roadblocks.
  • Used sales presentations to communicate product quality and market comparisons.

Summaries

  • Inside sales manager with 11 years of experience leading large-scale product launches and promotions who is client-focused.
  • Successful Sales Manager with 7 years of experience in developing and increasing program sales.
  • Skilled in risk assessment and capable of streamlining daily activities to increase productivity and sales.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Through team training and support, excels at optimizing customer service.
  • Increases productivity through training, support, and talent allocation.
  • Excels in competitive and fast-paced business environments, propelling teams to the top of their game.
  • Within Miscellaneous, senior Director of Inside Sales and outstanding performer in strategic planning and vendor management.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Established a mentoring program that improved team performance across key sales metrics, including a 59% increase in deal closures.
  • Expanded territory coverage by 21%, adding 16 of new clients in under the past year while maintaining existing account engagement.
  • Introduced a lead nurturing strategy resulting in 80% conversion from prospects to clients within the past year.
  • Leveraged customer feedback to personalize communication strategies, reducing churn by 37% as measured over a 6 months period.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 4 in the development of category.
  • Executed a cost-reduction initiative by renegotiating vendor contracts, saving the company $11 in annual expenses.
  • Closed multi-year contracts with enterprise clients, equating to $11 in recurring revenue.
  • Implemented a new sales funnel management system using standard, improving sales forecast accuracy by 73%.
  • Designed a digital sales playbook for new hires, reducing the onboarding time by one year while increasing initial productivity by 31%.

Affiliations

  • Chartered Institute of Marketing (CIM) - Advanced Sales Strategies
  • American Marketing Association
  • TechServe Alliance - Member, Sales and Business Development Committee
  • Chief Revenue Officer Summit (CRO) - Attendee 2018
  • Strategic Account Management Association (SAMA)
  • Association for Talent Development (ATD) - Sales Enablement Chapter
  • Sales Hacker Community Member
  • International Council of Nurses
  • Certified Sales Executive (CSE), Sales & Marketing Executives International
  • Jaycees

Certifications

  • Google Certified Professional Cloud Architect
  • Enterprise Account Management Certification - method
  • Apple Certified Associate (ACA)
  • Certified Revenue Cycle Executive (CRCE), American Association of Healthcare Administrative Management
  • Certified Sales Enablement Professional - Sales Enablement Society
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Revenue Growth Methodology Certified - procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Agile Leader (CAL) – Scrum Alliance
  • SHRM Certified Professional (SHRM-CP)

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