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Skills

  • Supervision
  • Time management
  • Delivery time reduction
  • Customer service
  • Patient Transport
  • Aseptic guidelines
  • Contract negotiation
  • Data-driven decision making
  • Hazardous materials handling
  • Medical inventory management

Work Experiences

  • Achieved a $18 reduction in monthly operational expenses.
  • Collaborated with cross-functional teams.
  • Coordinated between customers, warehouse teams, and drivers.
  • Achieved a 63% service improvement.
  • Looked for industry trends on social media and through online sources.
  • Achieved zero breakage claims.
  • Transported Tableau to 6 months customer locations.
  • Collaborated with process customers to determine their needs and deliver procedure service.
  • Communicated delays and transportation issues to clients in real time, improving transparency and earning a client satisfaction rate of 52%.
  • Collaborated with product to optimize logistics processes.

Summaries

  • Consistently improved fleet performance.
  • Achieved improvements in delivery timelines.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved a 49% reduction in fuel usage.
  • Achieved a 42% reduction in late shipments.
  • Within Miscellaneous, senior Transportation Associate and outstanding performer in strategic planning and stakeholder engagement.
  • Clear understanding of cross-functional collaboration and process improvement as well as strategic planning training.
  • Conducted daily pre-trip inspections of 3 vehicles.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 2 in the development of framework.
  • Trained cross-functional teams in tracking software, improving operational efficiency in inventory management by 24%.
  • Implemented an automated delivery status system, reducing customer service complaints by 71% and improving overall customer satisfaction metrics.
  • Implemented GPS-based tracking solutions that improved real-time monitoring of shipments, cutting unforeseen delays by 72%.
  • Supervised the distribution of SAP during seasonal peak, facilitating a 28% increase in demand without extending delivery timeframes.
  • Executed delivery route redesigns, resulting in a 34% reduction in fuel consumption and increasing total deliveries per shift by 12.
  • Created a comprehensive report system for monitoring fleet performance, which contributed to reducing vehicle downtime by 56% hours.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a continuous improvement initiative focused on lean logistics principles, increasing warehouse loading efficiency by 83%.

Affiliations

  • American Society of Safety Professionals
  • Rotary International
  • Society of Human Resource Management
  • Professional Logistics and Supply Chain Association (PLSCA)
  • International Council of Nurses
  • American Society of Transportation and Logistics (ASTL)
  • American Public Transportation Association (APTA)
  • Association for Computing Machinery
  • National Transportation Safety Board (NTSB)
  • Project Management Institute

Certifications

  • Certified International Transportation and Trade (CITT)
  • Forklift Operator Certification
  • Safe Driver Training Program (SDTP)
  • Institute for Supply Management (ISM) Fundamentals
  • Basics of Fleet Maintenance and Asset Management (NAFA)
  • CompTIA Security+
  • National Incident Management System (NIMS) Certification
  • Certified Transportation Professional (CTP)
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified

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