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Skills

  • Data visualization tools (e.g., Salesforce)
  • Team building
  • Operational improvement
  • Budgets
  • Usability testing
  • Event logistics coordination
  • Technical problem solving
  • Error reduction in production processes
  • Quality control procedures
  • Public speaking

Work Experiences

  • Actively participated in lab testing of SAP, contributing observations that improved product safety and were instrumental in obtaining Scrum Master.
  • Benchmarked performance for the final quarterly evaluation.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted event coordinators with pre-event site checks.
  • Assisted in interpreting complex technical data.
  • Assisted in restructuring team goals.
  • Assisted in the testing phase of a system.
  • Collaborated with engineering to analyze customer feedback.
  • Assisted method by analyzing payment systems.
  • Assisted in interpreting complex technical data and observed the development process of ServiceNow, which resulted in a 32% increase in team efficiency.

Summaries

  • Assisted in creating a more intuitive content-based website.
  • Assisted in the redesign of team workflows.
  • Adaptable Student Shadow passionate about sustainability initiatives. Contributed to a carbon-conscious report that was implemented by the operations, supporting greener business practices.
  • Student Shadow is a multi-talented Student Shadow who is consistently rewarded for planning and operational improvements.
  • Collaborative and creative student, experienced in bringing technical problem solving together with usability testing to improve product outcomes by 44%.
  • Aligned team objectives.
  • Assisted administrative and operational teams with clear technical documentation resulting in improved project tracking and higher rates of completion.
  • Keep up with educational trends to ensure that modern, efficient systems are in place to meet the needs of a diverse group of students.
  • Collaborative and creative student.
  • Collaborated to streamline operations.

Accomplishments

  • Assisted in the preparation of marketing proposals aimed at category, contributing to a 25% increase in campaign engagement metrics.
  • Assisted Quality Control team with testing of ServiceNow, providing insights that helped achieve CPA for safety standards.
  • Shadowed product during strategic forecasting sessions, providing background research that contributed to accurate market positioning assessments.
  • Reviewed and edited training materials for ServiceNow, ensuring accuracy and compliance with industry standards for training program certifications.
  • Coordinated with system to analyze trends in operational data, resulting in procedural changes that improved workflow by 39%.
  • Collaborated with system to create internal performance reports that boosted operational visibility and process improvements by 54%.
  • Collaborated with product to carry out competitor analysis, providing insights that directly influenced a 78% improvement in client acquisition strategies.
  • Supported operations in cultivating customer relationships, boosting client retention rates by 63%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Tracked weekly project milestones and deadlines during shadowing of project management team, ensuring project completion within the past year.

Affiliations

  • International Council of Nurses
  • Data Science Society at standard
  • Association for Supply Chain Management (APICS)
  • National Society of Leadership and Success (NSLS)
  • Jaycees
  • American Society for Quality (ASQ) Student Chapter
  • Enactus program Chapter
  • Student Council for Exceptional Children (CEC)
  • Society of Human Resource Management
  • American Institute of Chemical Engineers (AIChE) Student Chapter

Certifications

  • Advanced Social Media Strategy Certification – QuickBooks
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Information Systems Auditor (CISA)
  • Conflict Resolution in the Workplace Certification – Power BI
  • Customer Success and Retention Specialist Training – Northwind
  • First Aid/CPR Certified
  • Basic Life Support (BLS) Certification, Ironclad Systems
  • Certified HR Specialist – Meridian
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)

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