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Skills

  • Payments posting
  • Inventorying products
  • Stocking and replenishing
  • Cash drawer balancing
  • Heavy lifting
  • Monetary transactions
  • Money handling
  • Bagging and packaging
  • Credit card processing
  • Cleanliness

Work Experiences

  • Balanced up to $188,000 in cash registers.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Assisted high volumes of patrons.
  • Boosted drawer balancing accuracy.
  • Awarded Employee of the Year for productivity.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Awarded Outstanding Service Award.
  • Helped customers by answering their questions and completing their requests.
  • Looked over weekly sales circulars and kept track of price changes.
  • Accurately applied discounts and updated loyalty points for qualifying customers to ensure a smooth transaction experience.

Summaries

  • Experienced Counter Cashier with success in driving innovation and early adoption of emerging technologies and platforms.
  • Accomplished in promoting loyalty and store promotions, successfully enrolling customers and increasing membership by 74% over 2016.
  • 5 years of experience working in high-volume environments.
  • Counter Cashier with 2 years of experience stocking HubSpot and processing customer payments.
  • Dedicated Counter Cashier with 9 years of customer payment collection experience.
  • Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean.
  • With customers and employees alike, he is extremely service-oriented and professional.
  • Take accurate payments, accurately calculate cash, detect counterfeit bills, and launched.
  • Good listening skills combined with a detail-oriented and attentive nature.
  • Work areas have a history of being kept clean, neat, and professionally organized.

Accomplishments

  • Effectively applied coupon codes and special discounts at checkout, contributing to smoother transactions and fewer customer escalations.
  • Won 'Employee of the Month' for achieving the highest customer satisfaction ratings over 10 months.
  • Handled up to 17 daily transactions with zero discrepancies in cash drawer at the end of each shift.
  • Achieved a customer satisfaction rate of 28%, by consistently delivering pleasant and efficient service.
  • Completed manager training program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consistently met or exceeded sales targets by leveraging product recommendation expertise.
  • Handled special transactions, including gift cards and currency exchanges, adhering to strict accuracy and security protocols.
  • Worked collaboratively with the promotions team to increase awareness of new product launches and pricing specials.
  • Administered end-of-day cash register reconciliations with a 82% error-free rate over 4 shifts.

Affiliations

  • Business Professionals of America (BPA)
  • International Certification of Cash Registration Systems
  • Retail Council of Atlanta
  • Toastmasters
  • Retail Sales Professional Network
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • Customer Service Association (CSA)
  • Retail Operations Management Network

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Credit Card and Finance Offer Specialist – process
  • Workplace Diversity and Inclusivity Training Certification – system
  • Speed and Efficiency in Retail Sales Certificate – initiative
  • Certified Transaction Processing Expert – standard
  • Certified Business Analysis Professional (CBAP)
  • Certified Assistant Store Manager Training – category
  • Customer Service Excellence Certification - process
  • Certificate in Retail Shelf Stocking Best Practices – initiative
  • Certified Public Accountant (CPA)

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