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Skills

  • Operational improvement
  • Category equipment
  • Client-centric service delivery
  • Client progress tracking
  • Budgets
  • MS Office
  • Program development and implementation
  • Grant Writing and Fundraising
  • Community Outreach and Networking
  • Government funding proposal writing

Work Experiences

  • Achieved results within 6 weeks.
  • Staged a procedure protest to draw attention to process problem.
  • Achieved results within 13 days.
  • Collaborated with legal aid agencies.
  • Acted as a liaison with housing providers, securing affordable accommodation for 85% of homeless families within 15 weeks.
  • Achieved employment for 81% of participants.
  • Benefited 10 households in need.
  • Advocated for culturally appropriate childcare in the workplace.
  • Used my platform to speak out against strategic planning issues using initiative and metric strategies.
  • Achieved 67% higher employment retention for immigrant hires.

Summaries

  • Achieved 40% higher employee retention among immigrant hires.
  • Achieved 24% approval in family reunification cases.
  • Accomplished in handling confidential information.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Documentation and compliance skills are excellent.
  • Professional who is proactive and resourceful in making appropriate decisions for high-quality, cost-effective care.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Adept at creating safe environments.
  • Achieved results in just 7 months.

Accomplishments

  • Conducted needs assessments in Austin, identifying community resources to improve refugee access to healthcare, thereby enhancing service access by 71%.
  • Provided multilingual case management to 12 clients, developing client-centric support plans tailored to diverse cultural backgrounds.
  • Developed awareness campaigns in partnership with community media outlets, boosting immigrant participation in regional services by 70% %.
  • Secured funding for refugee mental health services, allowing 2 individuals to access critical support, increasing their well-being by 23%.
  • Spearheaded an anti-discrimination campaign which led to the formation of new policies within Cedar Works, improving workplace diversity by 85%.
  • Strengthened relationships with local service providers to deliver health and educational services to over 10 clients in Austin.
  • Managed volunteer network of 17 individuals, achieving a 17% increase in community support activities for new immigrants.
  • Coordinated with housing authorities to locate affordable housing for displaced families, securing placements for 15 household units within 6 months.
  • Counseled 9 clients in navigating citizenship and naturalization processes, resulting in a 78% uptick in successful applications.
  • Led initiatives to distribute multilingual adaptation of legal resources, resulting in increased access to essential services for 15% of immigrant clients served.

Affiliations

  • Society of Human Resource Management
  • Local Immigrant Advocacy Legal Resources Group
  • Immigrant and Refugee Community Organization (IRCO) Seattle
  • Lions Club
  • Volunteer Coordination Council for Resettlement Programs the Midwest
  • Toastmasters
  • Rotary International
  • International Association of Administrative Professionals
  • Global Youth Action Network
  • International Federation of Social Workers (IFSW)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Intercultural Competence Consultant (CICC)
  • Certificate in Community Outreach and Engagement from framework
  • Trauma-Informed Care Practitioner Certification from Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Nonviolent Crisis Intervention Certification by Crisis Prevention Institute (CPI)
  • Google Certified Professional Cloud Architect
  • Peer Support Training - Meridian
  • Certified Diversity and Inclusion Professional (CDIP)

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