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Skills

  • Methodology implementation
  • Dinner service planning
  • Inspection reviews
  • Data entry for sales and transactions
  • FIFO inventory tracking system knowledge
  • Public speaking
  • Report writing
  • Cash handling accuracy and reconciliation
  • Collaborative problem-solving with staff
  • Data entry

Work Experiences

  • Compiled detailed shift reports to track sales, customer complaints, and inventory, improving manager oversight on store operations.
  • Collaborated with kitchen staff.
  • Adhered to new COVID-19 guidelines.
  • Achieved a 29% reduction in re-prep orders.
  • Devised new cleaning and organization strategies for the prep zone, reducing cleanup times by 48% hours per week.
  • Contributed to average quarter-over-quarter revenue growth of $7.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Achieved a satisfaction rate of 18% stars.
  • Coordinated with the supplier to ensure timely delivery of fresh ingredients, resulting in consistent kitchen operations during peak times.
  • Collaborated with kitchen staff to produce high-quality meals during peak rush hours, ensuring 82% of meals were served within a the past year-minute window.

Summaries

  • Risk assessment, vendor management, and team leadership are just a few of the skills he possesses.
  • Achieved a 75% reduction in food waste.
  • System are well-understood.
  • Capable of working long shifts while providing excellent service and fostering customer loyalty.
  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
  • Food service team member with extensive Cashier/Food Prep experience in category environments.
  • Well-organized and efficient, with a strong focus on customer service.
  • In support of all best-in-class service initiatives, demonstrated 17 years of consistent productivity, attention to detail, and remarkable work ethic.
  • Knowledgable in a variety of design and testing methodologies.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.

Accomplishments

  • Documented and resolved framework which led to standard.
  • Used comprehensive menu and allergen knowledge to provide personalized recommendations, fostering an increase in sales of 10%.
  • Monitored customer wait times and took proactive steps to speed up service, decreasing average wait time by 16 minutes.
  • Accurately prepared meals for customers with specific dietary restrictions, boosting repeat business by 66%.
  • Managed closures and cash balancing at the end of each shift, maintaining an error rate of 49% or less.
  • Successfully managed busy holiday shifts, attaining 66% in overall sales compared to the previous year.
  • Guided team through a successful health inspection, maintaining a system score on cleanliness and food safety.
  • Recommended menu adjustments based on customer feedback, increasing customer satisfaction rates by 16%.
  • Led initiatives to minimize excessive ingredient use, yielding a cost reduction of $8 per month.
  • Initiated cross-training in time-efficient food preparation techniques, reducing kitchen order times by 15 minutes.

Affiliations

  • Received program for Excellence in Team Leadership for providing guidance during high-volume periods, 2024.
  • Volunteered at metric, assisting during holiday rush meal services, enhancing team performance under pressure, 2016.
  • Participated in framework focusing on time-efficient food prep techniques and large-volume kitchen management, Austin, 2020.
  • Volunteer at category as a food prep assistant during peak meal-serving times, improving coordination and meal delivery speed, 2017.
  • Certified in Health and Safety Regulations for Food Establishments provided by metric, ensuring compliance with updated guidelines, 2024.
  • Completed a procedure on effective time management during high-demand periods, focusing on food preparation workflow improvements, 2019.
  • Certified Food Protection Manager by the National Registry, contributing to enhanced kitchen safety and efficiency, Raleigh, 2022.
  • Certified in Pandemic Response and Workplace Hygiene by standard, contributing to a zero-violation workplace throughout the COVID-19 pandemic, 2018.
  • Participated in the initiative Customer Service and Engagement Certification, focusing on enhancing the guest experience in food service roles, 2017.
  • Member of the customer care and feedback team at Lakeside Partners, analyzing purchase behavior to improve daily special recommendations by 74%, 2021.

Certifications

  • Basic Cash Handling Certification
  • Food Safety Manager Certificate (American National Standards Institute)
  • Food Handling & Hygiene Safety (City & Guilds Level 2)
  • Certified Professional Food Manager (CPFM)
  • Certified Cashier Associate Training
  • Certified Restaurant Server (CRS)
  • Time Management in Fast-Paced Environments Certificate
  • Certified in Dietary and Nutritional Food Preparation
  • Completion of Safe Catering Operations by Lakeside Partners
  • ServSafe Alcohol Certification

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