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Skills

  • SEO writing
  • Process improvement
  • Thrives under pressure
  • Team Leadership & Development
  • Libel laws
  • News stories
  • Screenwriting
  • Talented public speaker
  • Customer satisfaction
  • Experience with Final Cut Pro

Work Experiences

  • Advised
  • Won
  • Promoted targeted content on social media sites like initiative and method as well as aggregators like initiative.
  • Morning viewers were effectively informed about traffic and transit conditions, issues, and incidents.
  • Kept track of everything.
  • Wrote, produced, and cut concepts and spots for show launches, current shows, and advertiser-sponsored campaigns.
  • Established
  • Created film budgets and kept track of expenses.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Updated and informed readers by introducing fresh and new perspectives on previously reported material.

Summaries

  • Relationship-building, organization, and making sound decisions under pressure and within tight deadlines are all skills she possesses.
  • Experienced Editor with traditional, computer animation, flash, and digital effects projects for film and television, as well as creative development, production, and post-production.
  • Focused on customer service
  • Motivated
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Deadline-driven
  • Seasoned
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Expert
  • Strengths in process improvement and project management backed up by Media and Journalism training.

Accomplishments

  • Spearheaded marketing campaigns targeting out-of-state guests, increasing hotel occupancy by 22% during key seasons.
  • Implemented a targeted guest acquisition strategy, successfully increasing foot traffic by 17 visitors per month.
  • Optimized employee scheduling which resulted in a 46% reduction in overtime and staffing costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Established new food and beverage revenue streams, increasing average guest expenditures by $119,000 per visit.
  • Developed and implemented a staff incentive program that increased employee performance metrics by 32%, boosting overall productivity.
  • Ensured full compliance with internal audit protocols, achieving a system% passing rate during routine inspections.
  • Established a customer loyalty program which increased repeat visits by 73% over 2016.
  • Analyzed player feedback and adjusted promotional offerings, resulting in a 66% uplift in promotional ROI.
  • Wrote 11 procedure stories each 18 months, the highest Number among a global team of 12.

Affiliations

  • Hotel & Casino Operation Management Training Program (Atlanta, 2016)
  • Association for Computing Machinery
  • Professional Blackjack Dealer Association
  • International Casino Management Club
  • Lions Club
  • Committee for Responsible Gaming Advocates
  • National Association of Social Workers
  • Hotel & Casino Strategy Forum Presenter (Phoenix, 2019)
  • Casino Marketing Conference Participant (2017)
  • American Marketing Association

Certifications

  • Certified Public Accountant
  • Certified Professional in Management (CPM) category
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Public Accountant (CPA)
  • Gaming Regulation and Compliance Certification
  • Certified Responsible Gaming Officer (CRGO)
  • CompTIA Network+
  • Customer Relationship Management (CRM) Certification
  • SHRM Certified Professional (SHRM-CP)

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