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Skills

  • Multi-Task Management
  • Online showreel
  • Quality shot making
  • Computer literate
  • Experience with Final Cut Pro
  • Standard specialist
  • Thrives under pressure
  • TV and radio background
  • Voiceover recordings
  • Talented public speaker

Work Experiences

  • Wrote and revised 10 intros per 6 months for show hosts.
  • Short-form content, sizzle reels, and image spots were written and produced by me.
  • Raised the stakes.
  • Got better.
  • Was in charge of segment concept development, graphics, storytelling, and delivery.
  • Ensured
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Reported and wrote front-page breaking news stories, as well as providing online real-time updates.
  • Produced 13 television and digital news segments each the past year.
  • Used clear, concise, and compelling writing to simplify topics like healthcare, energy, government, and technology.

Summaries

  • Versatile
  • Casino Manager is a multi-talented Casino Manager who is consistently rewarded for planning and operational improvements.
  • Experienced Editor with traditional, computer animation, flash, and digital effects projects for film and television, as well as creative development, production, and post-production.
  • Deadline-driven
  • Expert
  • Articulate
  • Successful feature articles, short stories, editorial pieces, and broadcast scripts have been written by this focused journalist.
  • Flexible
  • Professional in television and digital media who has created, produced, and supervised a wide range of network and independent productions.
  • Collaborates effectively with technical teams in the proper operation of recording and broadcasting equipment such as Salesforce, ServiceNow, and Tableau.

Accomplishments

  • Maximized floor efficiency by implementing new gaming table rotation schedules, leading to a 66% increase in table game profitability.
  • Collaborated with team of 16 in the development of initiative.
  • Redesigned staff rotations and breaks to better handle peak traffic, improving customer wait times by 8 minutes.
  • Ensured full compliance with internal audit protocols, achieving a system% passing rate during routine inspections.
  • Resolved a critical compliance issue involving initiative, preventing a potential penalty of $24,000 while ensuring ongoing regulatory approval.
  • Wrote 11 procedure stories each 18 months, the highest Number among a global team of 12.
  • Developed and implemented a staff incentive program that increased employee performance metrics by 32%, boosting overall productivity.
  • Played a key role in securing Scrum Master, enhancing compliance with local and state gambling regulations.
  • Directed a team of 6 during a high-traffic event, ensuring smooth operations and an increase in event sales by $241,000.
  • Identified a bottleneck in customer service processes, streamlining operations and reducing wait times by 31% minutes.

Affiliations

  • Grand Resorts Managers Network
  • Society of Women Engineers
  • Committee for Responsible Gaming Advocates
  • Hospitality Sales & Marketing Association International (HSMAI)
  • Gaming & Hospitality Data Analytics Roundtable (2021)
  • International Council of Nurses
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • International Association of Gaming Advisors (IAGA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Customer Relationship Management (CRM) Certification
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Casino Customer Service Specialist Certification
  • Certificate in Casino Management (CCM)
  • Leadership and Management in the Gaming Industry Certification
  • Master Certification in Casino Operations

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