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Skills

  • Vendor negotiation
  • Sales and marketing
  • Budgets
  • Crisis management
  • Product testing
  • Data entry
  • MS Office
  • Hardware evaluation
  • Data Management
  • Clerical support

Work Experiences

  • Oversaw a group of 2 method associates who dealt with the department's daily and complex requirements.
  • Effective lease renewal programs were introduced and monitored by me.
  • Communicated with key on-site and off-site tenant contacts on a regular basis to ensure tenant satisfaction with the building and services.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 14%.
  • Increased employee morale and decreased turnover by 5%.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Examined operational data for its impact on NOI, identified trends, and made recommendations for changes.
  • Provided a 24-hour emergency on-call service for any tenant issues.
  • Annual operating budgets and forecasts, as well as sales and marketing plans, were all developed by me.

Summaries

  • Optimize long-term success by effectively balancing targets with resources.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Motivated system manager with a track record of best practices and operations in the Miscellaneous.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of First Assistant Manager.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • First Assistant Manager who is proactive and meticulous, with over 18 years of experience in the procedure industry.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Dynamic application of risk assessment and stakeholder engagement in a fast-paced business environment.
  • Develop strategic business partnerships and relationships.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in initiative growth of customer base.
  • Documented and resolved program which led to initiative.
  • Recommended
  • Collaborated with district managers to exceed sales targets, contributing 15% over the sales quota for standard.
  • Created
  • Championed a loss prevention strategy that resulted in a 50% reduction in theft and inventory discrepancies.
  • Trained
  • Researched
  • Monitored
  • Resolved

Affiliations

  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Bachelor's in Business Administration, metric, 2022
  • Retail Operations Management Association
  • Jaycees
  • Society of Human Resource Management
  • Lions Club
  • American Society of Safety Professionals
  • Vice President, Local Chamber of Commerce
  • Member, Association for Leadership and Diversity in Retail

Certifications

  • CompTIA Network+
  • Retail Leadership Certification 2022
  • Retail Sales and Strategy Management Certification
  • Certified Overtime and Labor Cost Control Specialist
  • Certified Sales and Marketing Professional (CSMP)
  • SHRM Certified Professional (SHRM-CP)
  • Six Sigma Green Belt – 2017
  • Certified Protection Officer (CPO)
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)

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