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Skills

  • Client relations
  • Process improvement
  • Compliance standards
  • Inventory management
  • QuickBooks knowledgeable
  • Bending, stooping and turning
  • Preparation techniques
  • Electric pallet jack operation
  • Cash handling expert
  • Forecasting and planning

Work Experiences

  • Completed cash transactions in a timely and accurate manner.
  • Special order requests, such as special occasion cakes and party platters, were fulfilled by me.
  • Cleaned and sanitized kitchen equipment, service areas, and dining areas to prevent germs from spreading.
  • Solved
  • Won
  • Kept track of UPC codes.
  • Followed all health and sanitation rules and regulations.
  • Executed a synchronized meal service that served multiple guests at the same time with speed and efficiency.
  • Ensured a safe and secure working environment by metric.
  • Washed and sanitized dishes after each use to protect customers.

Summaries

  • Planning and developing creative event presentations has proven to be a success.
  • Experience from system roles and CPA certification courses that is comparable.
  • With 9 years of experience serving program food, capable Catering Assistant.
  • An aspiring food service professional and culinary arts student looking for work in a posh fine-dining establishment.
  • Articulate
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Small tables and large parties are both easily accommodated.
  • Sales, marketing, and inventory control are some of my specialties.
  • Food Service expert with 3 years of experience in the service industry.
  • Eager to take on a more responsible role that requires me to apply my knowledge of food safety, sanitation, and preparation techniques.

Accomplishments

  • Enhanced kitchen operational efficiency through optimized workflow strategies, leading to Adobe Creative Suite-driven improvements and 79% faster event preparation.
  • Recognized for program.
  • Coordinated all aspects of catered events for up to 9 guests, ensuring adherence to client specifications and maintaining high levels of customer satisfaction.
  • Transformed the client feedback process with a new survey system that improved returning customer rate by 20%.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Sustained a high performing team and minimized employee turnover.
  • Secured key partnerships with venues and event firms, driving a 68% increase in catered event bookings over the past year.
  • Achieved a 41% improvement in customer satisfaction ratings by ensuring all special dietary requests were met and service timelines were followed.
  • Promoted to senior catering assistant after introducing new event timeline processes that decreased event prep time by 33%, improving overall efficiency.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in process.

Affiliations

  • Association of Information Technology Professionals
  • Lions Club
  • Hospitality Professionals Network of Austin
  • Institute of Hospitality
  • Restaurant Facility Management Association (RFMA)
  • National Bartenders and Mixologists Association
  • American Marketing Association
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • Hotel and Catering International Management Association (HCIMA)

Certifications

  • Certified Banquet Manager (CBM) by National Food Service Management Institute (NFSMI)
  • Inventory Management with Excel Certificate
  • HACCP Food Safety Training (Hazard Analysis Critical Control Point) for Catering
  • Salesforce
  • CompTIA A+ Technician
  • California Food Handlers Card
  • Food Safety Level 2 by Harbor & Co., 2022
  • Health and Sanitation Certification by Lakeside Partners in 2022
  • Event Planning & Management Certification, Austin, 2018
  • CompTIA Security+

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