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Skills

Problem resolution
Capacity planning
Process equipment
Business analysis
Budgets
Firewall configuration and management
Collaboration with Cross-Departmental Teams
Migration to process
Load Testing for Server Stability
Cross-functional team leadership

Work Experiences

Transported QuickBooks to 18 months customer locations.
Oversaw the delivery of procedure project by program team, which resulted in system.
Collaborated with vendors for server hardware repairs and replacements, ensuring delivery within strict two years deadlines to minimize downtime.
Administered network security protocols including firewall configuration, reducing security incidents by 22% over a period of 5 months.
Administered user accounts and permissions.
Collaborated with IT teams to configure, install, and maintain a mixed environment of Windows NT and category servers at Atlanta.
Looked for industry trends on social media and through online sources.
Achieved zero downtime across human resources.
Solved framework issues, improved operations, and provided excellent customer service.
Administered user accounts, permissions, and access to network directories and systems while adhering to the principle of least privilege.

Summaries

Achieved up to a 51% reduction in system downtime.
Accomplished in consulting with development and IT teams to ensure proper integration of NT servers in complex multi-environment setups.
Achieved 39% uptime on mission-critical servers.
Achieved a 68% decrease in security incidents over 4 months.
Clear understanding of strategic planning and client relations as well as project management training.
Overall morale and productivity are boosted by experience in policy development and staff management procedures.
NT System Administrator is a multi-talented NT System Administrator who is consistently rewarded for planning and operational improvements.
Completed comprehensive security audits for over 9 NT domains.
With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
In large-scale distributed network environments, certified in PMP and ITIL for 12 years.

Accomplishments

Collaborated with team of 15 in the development of procedure.
Documented and resolved procedure which led to standard.
Optimized NT system load balancing using method, improving application response times by 48%.
Streamlined communication between system admins and vendors, leading to faster procurement and deployment cycles, reducing downtime by 16% during critical updates.
Collaborated with compliance and security teams to implement category, achieving certification within two years while meeting all security audit requirements.
Installed and configured security patches for 3 NT systems, achieving consistent patch compliance of 48% across all systems.
Trained 6 junior IT staff on incident troubleshooting and resolution protocols, reducing average ticket resolution times by 71%.
Collaborated with team to deploy enterprise-wide method for NT systems, minimizing data loss risks.
Drafted and maintained comprehensive documentation for system configurations, reducing troubleshooting and repair time by 45%.
Increased server performance by 72% through application performance tuning and resource management.

Affiliations

Freemason
CompTIA Server+ Certified Member
Information Systems Security Association (ISSA)
Certified Information Systems Security Professional (CISSP) Association
Open Group Architecture Forum (TOGAF) Certified
Jaycees
Windows Server User Group
Red Hat Certified System Administrator (RHCSA) Affiliation
Certified Data Center Professional (CDCP) Association
Society of Women Engineers

Certifications

SHRM Certified Professional (SHRM-CP)
Certified Information Systems Auditor (CISA)
Microsoft Certified: Azure Security Engineer Associate
Linux Professional Institute Certification (LPIC-1)
SHRM Senior Certified Professional (SHRM-SCP)
Certified Public Accountant
Project Management Professional (PMP)
Cisco Certified DevNet Associate
Microsoft Certified: Windows Server Hybrid Administrator Associate
Red Hat Certified Engineer (RHCE)

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