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Skills

  • Problem resolution
  • Inspection reviews
  • Operational improvement
  • Team management
  • Project management
  • Budgets
  • Document scanning
  • Clerical support
  • Communications
  • Hardware evaluation

Work Experiences

  • Provided effective and differentiated classroom instruction to a diverse group of students who were developmentally challenged.
  • Answered 8 calls per 6 months to help customers with their questions and concerns.
  • Positive Behavior Support (PBS) was used to redirect students.
  • Used QuickBooks to accurately enter data into a batch ticketing system.
  • Started it.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Did some research.
  • Won

Summaries

  • Expert
  • Professional with over 14 years of experience in project management and process improvement initiatives across the enterprise.
  • Early Intervention Specialist with 5 years of successful stakeholder engagement and risk assessment experience.
  • Determined sales and marketing professional with 9 years of experience in category industry.
  • Pragmatic
  • Articulate
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Service-driven
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Increased community awareness and program enrollment by 79% through the development of educational workshops and outreach programs.
  • Successfully managed a caseload of 15 children across Seattle, ensuring consistent delivery of services and monitoring progress with 28% of clients meeting or exceeding developmental goals.
  • Collected and analyzed data from 16 developmental assessments, adjusting intervention strategies and resulting in a 22% improvement in service efficiency.
  • Scoped and implemented new infant and toddler screening tools that increased diagnostic accuracy by 73%, leading to earlier intervention for children assessed.
  • Resolved product issue through consumer testing.
  • Reduced operational costs for the intervention program by 20%, reallocating resources to areas that improved service efficiency without sacrificing care quality.
  • Advocated for early intervention funding at the local and state level, resulting in a budget increase of $229,000 to support growth in services.
  • Led team training sessions on family-centered care and IFSP development, improving staff competency rates by 51% based on performance evaluations.
  • Trained a team of 17 entry-level specialists on evidence-based practices in developmental assessments, increasing overall service quality by 21%.
  • Developed crisis response plans for families facing immediate developmental challenges, decreasing time to resolution by 67%.

Affiliations

  • American Medical Informatics Association
  • Council on Children with Disabilities (COCWD)
  • Council for Exceptional Children (CEC)
  • Early Childhood Mental Health Consultation Certification through QuickBooks
  • National Council on Family Relations (NCFR)
  • National Early Childhood Technical Assistance Center (NECTAC)
  • Early Intervention Service Coordination Training through metric
  • Rotary International
  • Project Management Institute
  • Association for Play Therapy (APT)

Certifications

  • Trauma-Informed Care Certification
  • First Aid & CPR Certification
  • Certification in Family-Centered Practices
  • Cisco Certified Network Associate (CCNA)
  • Certified Therapeutic Recreation Specialist (CTRS)
  • Certified Child Life Specialist (CCLS)
  • Certified Public Accountant
  • DIR/Floortime Practitioner Certification
  • Registered Behavior Technician (RBT)
  • Certification in Early Intervention & Child Development

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