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Skills

  • Child development
  • Building trust with families
  • Budgets
  • First Aid/CPR
  • Child safety and first aid knowledge
  • Individual developmental milestone tracking
  • Conflict resolution and mediation
  • Creative arts enrichment
  • Operational improvement
  • Program equipment

Work Experiences

  • Contributed to a record of zero major injuries over 2017.
  • Collaborated with parents for children requiring additional support.
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.
  • Catered to children with diverse needs.
  • Conducted quarterly parent-teacher conferences.
  • Aligned activities with best practice guidelines.
  • Taught children how to make paintings, drawings, paper crafts, and decorations as well as other crafts and activities to help them develop their gross and fine motor skills.
  • Coached children through difficult emotions using empathy and active listening techniques, reducing temper tantrums and aggressive behaviors by 37% within several months.
  • Achieved a satisfaction rate of 52% in 2016.
  • Achieved a 21% reduction in behavioral issues.

Summaries

  • Childcare Co-Provider with 2 years of successful project management and process improvement experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Childcare Co-Provider is a multi-talented Childcare Co-Provider who is consistently rewarded for planning and operational improvements.
  • Budget-conscious Childcare Co-Provider adept at managing program budgets of $8 to ensure the purchase of high-quality educational materials and resources.
  • Child care provider with 8 years of experience caring for children while also encouraging them.
  • Costs were consistently reduced while profits were increased.
  • Positive role model who encourages personal growth and teaches new skills.
  • Strengths in budget management and project management backed up by Miscellaneous training.
  • Applied resolution techniques.
  • Accomplished Childcare Co-Provider.

Accomplishments

  • Developed and maintained an organized system for child activity logs, medical documentation, and parent communication, increasing transparency and record accuracy.
  • Facilitated effective communication between parents and the childcare team, leading to a 17% increase in parent satisfaction scores over one year.
  • Collaborated with behavioral specialists to create customized learning plans for children facing developmental challenges, seeing an improvement in progress metrics by 62% over one year.
  • Increased enrollment rate by 53% due to exceptional service and positive word-of-mouth from satisfied parents in the Phoenix community.
  • Collaborated with team of 3 in the development of category.
  • Maintained open lines of communication with parents through daily reports, consistently receiving high ratings for transparency and child progress updates.
  • Created and served nutritious meals in compliance with dietary guidelines, leading to improved health outcomes for 9 children, including noticed improvements in energy levels.
  • Received a Excellence Award, recognizing exceptional contributions to the childcare program and ongoing professional development in 2018.
  • Organized workshops for parents on child development and safety, increasing community engagement and client trust by 27%.
  • Trained and mentored junior childcare assistants on safety standards, significantly improving their adherence to state childcare regulations, resulting in a ITIL.

Affiliations

  • Child and Youth Care Certification Board (CYCCB)
  • Rotary International
  • Association for Early Learning Leaders
  • Toastmasters
  • National Child Development Associate Credentialing Committee
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Child Development Training Consortium (CDTC)
  • Council for Professional Recognition (CDA Certification)
  • Partnership for Community Action in Childcare Advocacy

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Safe and Healthy Environments for Childcare Certification
  • Yoga for Children Instructor Certification
  • Salesforce
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified Early Intervention Specialist
  • Advanced Childcare Training - American Red Cross
  • Emotional Intelligence in Early Childhood Education Certification (Vantage)
  • Certificate in Therapeutic Play Skills (Brightline)

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