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Skills

  • Billing operations management
  • Accurate account documentation and tracking
  • Management accounting
  • Cross-departmental collaboration
  • Client relationship management
  • Internal audits for compliance
  • Budgeting
  • Closing processes
  • General ledger accounting expertise
  • Data-driven decision making

Work Experiences

  • Achieved 49% increase in KPIs.
  • Contributed to a 64% increase in team productivity.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.
  • Conducted workflow audits.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with the legal team to review and update client contracts for billing terms, ensuring all contracts facilitated revenue growth and compliance.
  • Contributed to data-driven decision-making.
  • Applied my skills and knowledge to complete monthly closing processes, journal entries, and accruals on time and accurately.
  • Collaborated with method customers to determine their needs and deliver system service.
  • Collaborated with the collections department.

Summaries

  • Achieved 71% compliance rates.
  • Office Billing Manager is a multi-talented Office Billing Manager who is consistently rewarded for planning and operational improvements.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Offering 12 years of functional experience in the method industry providing clerical, financial, and administrative services.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • Clear understanding of cross-functional collaboration and stakeholder engagement as well as project management training.
  • Strengths in budget management and strategic planning backed up by Healthcare training.
  • Accomplished Office Billing Manager with expertise in billing system integration, collections, and financial forecasting, successfully increasing cash flow and reducing DSO by 36% for 10 clients.
  • Through general ledger entries and account reconciliations, dedicated to quickly increasing profitability and reducing expenditures.
  • Expert in payment processing to reduce outstanding debt, fees, and interest.

Accomplishments

  • Significantly reduced invoice processing errors by 77% through an employee training program focused on billing protocol adherence.
  • Reduced invoice discrepancies by 76% through implementation of a new automated system for managing client invoices.
  • Partnered with the finance department to optimize cash flow through an improved invoicing schedule, reducing client delinquency rates by 76%.
  • Successfully reduced billing department overheads by $7 through targeted process improvement initiatives.
  • Coached and mentored a team of 9 billing staff, optimizing workflows and increasing their collective output by 22%.
  • Implemented detailed invoicing audits, increasing data transparency and saving over $14 in lost revenue each quarter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed billing team of 11 professionals, improving department KPIs by 21% through efficient resource allocation and performance tracking.
  • Led team to identify and resolve system-wide billing discrepancies, recovering $18 in revenue over 4 months through detailed auditing.
  • Executed training session on new billing software integration, reducing employee onboarding time by 82%.

Affiliations

  • American Medical Informatics Association
  • Toastmasters
  • Association for Healthcare Administrative Professionals (AHCAP)
  • Rotary International
  • Institute of Management Accountants (IMA)
  • Society of Women Engineers
  • Accounting & Financial Women's Alliance (AFWA)
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Financial Management Association International (FMA)

Certifications

  • Certified Professional Biller (CPB)
  • Healthcare Financial Management Certification - Summit Group
  • Financial Management Certification, Harbor & Co.
  • Certified Public Bookkeeper (CPB)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • ServSafe

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