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Skills

  • Internal Control Evaluation
  • Accounting systems and controls
  • Audit coordination
  • Financial reporting
  • Cost accounting
  • Financial reporting and analysis
  • Regulatory compliance
  • Daily cash balancing
  • Budgeting
  • Customer success management

Work Experiences

  • Authored and distributed monthly reporting on key performance indicators, highlighting trends and making recommendations to improve lockbox processing efficiency.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Achieved results over 2016.
  • Balanced $6 in lockbox receipts daily.
  • Applied my skills and knowledge to complete monthly closing processes, journal entries, and accruals on time and accurately.
  • Decreased exception items by 24%.
  • Achieved a 77% reduction in paper use.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.

Summaries

  • Proactive and self-motivated, with a high level of professionalism and excellent problem-solving skills.
  • Vendor management and bank reconciliation are two areas where I excel.
  • Achieved a 72% reduction in operational costs.
  • Achieved results within three years.
  • Achieved 100% timeliness benchmarks.
  • Through general ledger entries and account reconciliations, dedicated to quickly increasing profitability and reducing expenditures.
  • Analytical Lockbox Specialist.
  • Accomplished Lockbox Specialist with in-depth expertise in transaction reconciliation, improving department processing accuracy by 59% consistently.
  • Results-oriented Lockbox Specialist with a keen eye for detail and a desire to assist in the transformation of business operations.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.

Accomplishments

  • Processed 2 lockbox remittances daily for high-value accounts, maintaining a seamless customer experience and minimizing errors.
  • Developed advanced reporting techniques to provide stakeholders with real-time insights into the lockbox performance, improving decision-making.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed daily processing for deposits exceeding $12, achieving a 100% error-free record for 11 consecutive months.
  • Led the enhancement of transaction throughput, reducing bottlenecks in key processing workflows by 29% without sacrifice to accuracy.
  • Resolved product issue through consumer testing.
  • Ensured full reconciliation and audit compliance for 11 of monthly lockbox transactions, adhering to federal financial regulations.
  • Designed and distributed monthly reporting dashboards for 13 stakeholders, improving transparency and decision-making velocity.
  • Partnered with product and technology teams to automate high-volume payment processes, enhancing efficiency by 80%.
  • Resolved 16 customer escalation cases each month by identifying payment discrepancies and providing personalized financial solutions.

Affiliations

  • International Council of Nurses
  • Society of Human Resource Management
  • Lockbox Solution User Group (internal platform-specific forums)
  • American Society of Safety Professionals
  • Association of Corporate Treasurers (ACT)
  • Institute of Financial Operations (IFO)
  • Jaycees
  • National Check Professionals Association (NCPA)
  • Institute of Internal Auditors (IIA) for financial auditing techniques
  • American Medical Informatics Association

Certifications

  • Certified Payments Professional (CPP)
  • Certified Financial Services Auditor (CFSA)
  • CompTIA Network+
  • Cash and Treasury Management Overview from Harbor & Co.
  • Certified Public Accountant (CPA)
  • ServSafe
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Treasury Professional (CTP)
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)

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