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Skills

  • World cuisine knowledge
  • Airbrushing techniques
  • French baking techniques
  • Production-driven
  • Advanced cake decorating tools usage
  • Employee training
  • Health department regulation adherence
  • Gluten-free baking
  • Design techniques
  • Icings and fondant

Work Experiences

  • Unloading trailers, receiving merchandise, verifying orders, and breaking down produce loads were all things I did.
  • Was responsible for following the daily opening and closing procedures of a brick and mortar bakery.
  • Maintained a professional relationship with union officials that was appropriate.
  • Was in charge of product packaging and labeling.
  • Restocked the salad bar and buffet for lunch and dinner service.
  • All products were received, inspected, and logged for shipment accuracy, temperature, and quality.
  • Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
  • Stored it in designated containers and storage areas to extend the shelf life of the food and prevent spoilage.
  • Used fondant icing and hardened sugar to carefully sculpt figurines, decorations, and floral designs.
  • Promoted items on beverage lists and restaurant specials.

Summaries

  • Cake Decorator with over 14 years of experience in customer service environments.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Cake Decorator is a focused Cake Decorator who excels at multitasking and providing prompt and courteous service to all customers.
  • Cake decorator with a knack for creating innovative and one-of-a-kind designs.
  • Baker with 5 years of experience in industrial kitchens.
  • Food and wine pairing is something she excels at.
  • Cake Decorator with a strong work ethic, interpersonal skills, and experience in customer service.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Ready to take on new challenges with a role in the method industry.
  • Cake Decorator is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.

Accomplishments

  • Partnered with local florists and event vendors to create custom cake displays, increasing referral business by 79%.
  • Introduced innovative cake toppers that catered to niche markets, leading to a 80% increase in repeat customer inquiries.
  • Secured multiple corporate accounts through strategic collaboration and custom cake development tailored to brand identity, resulting in 45% growth in bulk orders.
  • Collaborated with team of 18 in the development of framework.
  • Recognized for outstanding customer service.
  • Successfully managed back-to-back client consultations, maintaining a 22% on-time delivery rate for all orders.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced decoration preparation time by 75% by optimizing fondant application techniques for large-scale orders.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Secured multi-tier wedding cake orders through personalized consultations and flawless executions, contributing to a 73% growth in wedding services.

Affiliations

  • Society of Wedding Cake Designers (2018 Member)
  • National Association of Cake Artists and Decorators (NACAD)
  • Wilton Cake Decorating Instructor Network
  • Member of initiative Feature Contributor Club (2015)
  • American Marketing Association
  • Society of Professional Wedding Cake Designers
  • Contributor to procedure on Cake Decoration Trends
  • Host and Participant, Cake Decorating Webinars and Workshops
  • Columbus Food and Beverage Professionals – Cake Design Division
  • Association for Supply Chain Management (APICS)

Certifications

  • Salesforce
  • Advanced Fondant & Gum Paste Techniques Certification – Meridian
  • Certified Public Accountant (CPA)
  • Chocolate Confectionery and Garnishing Certification – Harbor & Co.
  • Google Certified Professional Cloud Architect
  • ServSafe Certification – 2016
  • Food Handling Certification for Catering Professionals – category
  • Specialized Edible Art Figures and Structures Certification – Brightline
  • 3D Cake Structure & Design Certification – method
  • Apple Certified Associate (ACA)

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