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Skills

  • Process improvement
  • Team management
  • Budget Management
  • Conflict resolution
  • Scheduling
  • Client consultation
  • MS Office
  • Recipes and menu planning
  • Procedure equipment
  • Creative menu design

Work Experiences

  • Organized and managed food service training for employees to learn about quality assurance, stakeholder engagement, and risk assessment.
  • Limited portion sizes and used garnishes to keep food costs down.
  • Contributed to a 34% increase in net profitability for 2021.
  • Plan and designate shifts and hours for 8 employees' schedules.
  • Bought food and built strong relationships with vendors.
  • Coordinated catering events with up to 17 guests.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Assisted in the creation of customized catering menus for high-profile corporate clients and private events at Portland, leading to Innovation Award in 2016.
  • Created vendor checklists.
  • Adhered to strict dietary and allergen requirements.

Summaries

  • Exceptional budget management resulted in a savings of 8% in the past year.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in strategic planning and data analysis backed up by Food and Beverage training.
  • Assistant Catering Coordinator is a dynamic Assistant Catering Coordinator with 13 years of experience in providing high-quality food services.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 30% positive response rate.
  • The team leader was primarily responsible for training staff and resolving issues related to kitchen efficiency, inventory, and customer satisfaction.
  • A results-driven Assistant Catering Coordinator who consistently exceeds expectations by balancing creative culinary ideas with operational constraints.
  • Achieved a 43% increase in client referrals.
  • Addressing customer concerns and resolving issues in a diplomatic manner.

Accomplishments

  • Successfully upsold premium catering services to an additional 30% of clients over 18 months.
  • Developed templated organizational tools for event prep that reduced lead time by 57%.
  • Spoecialized in high-stakes contract negotiations with clients, securing deals that contributed to an overall 20% revenue boost.
  • Ensured all catered events met and exceeded regulatory food handling standards, achieving consistent Lean compliance.
  • Orchestrated event setup and ensured food portions were optimized, reducing food waste by 85% per event.
  • Consistently met client expectations by offering tailored catering solutions, resulting in a 65% repeat client rate.
  • Managed event timelines and coordinated between departments to deliver services before deadlines for 4 concurrent events.
  • Partnered with suppliers and vendors to source seasonal, regionally sourced ingredients, enhancing menu quality and sustainability.
  • Established relationships with local community organizations to host charitable events, growing our presence in the Columbus market.
  • Assisted in onboarding and training new staff members, improving operational knowledge and reducing training time by 77%.

Affiliations

  • Project Management Institute
  • Lions Club
  • Association of Information Technology Professionals
  • International Caterers Association (ICA)
  • Culinary Institute of America Alumni Network
  • Freemason
  • Certified Marketing Professional (CMP) for Hospitality Industry
  • American Academy of Chefs (AAC)
  • Society of Event Organizers
  • Green Hospitality Program – Sustainable Catering Advocate 2024

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certificate in Payroll Administration for Catering and Hospitality procedure 2017
  • Event Planning Certificate from metric 2020
  • Apple Certified Associate (ACA)
  • Food and Beverage Management Certificate initiative 2021
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management for Events Certificate method 2016
  • CompTIA Network+
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)

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