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Skills

  • Team collaboration
  • Chairside assistance during oral surgeries
  • First Aid/CPR
  • Appointment scheduling and calendar management
  • Dental radiography
  • Employee training and development
  • Patient relations
  • Team building
  • Budgets
  • Electronic charting

Work Experiences

  • Any impacted, damaged, or non-restorable teeth were effectively removed.
  • Removed stains, calcareous deposits, and accretions from the teeth and gum line.
  • Created accurate devices by creating detailed models of patients' mouths.
  • Kept accurate and well-organized dental records and reports.
  • Mastered incisional and excisional biopsies techniques.
  • Double-checked claim statuses and confirmed patient insurance benefits.
  • Taught patients how to brush their teeth properly and how to keep plaque at bay.
  • Oral examinations, restorations, extractions, prophylactic and other dental work were all routinely performed by me.
  • Used hand instruments, ultrasonic cavitron inserts, and prophy handpieces to remove hard deposits and stains from teeth.
  • Was in charge of sharpening and sterilizing dental instruments.

Summaries

  • Certified Dental Assistant with direct patient care, routine laboratory tasks, patient record creation and updating, and general office management experience.
  • Provide category certification and extensive support experience for patients and Head Dental Assistants.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.
  • When recording patient information, staging equipment, and tools for procedures, project management and client relations should be done in a systematic manner.
  • Head Dental Assistant with a devoted following and the ability to form strong bonds with new patients.
  • Passionate about providing compassionate care and fostering trusting relationships with patients.
  • Dedicated to making all patients feel at ease and welcome.
  • Head Dental Assistant who is motivated and patient-centered and has 4 years of experience treating people with a variety of dental issues.
  • Well-rounded, with strong X-ray, process improvement, and workflow optimization skills.
  • Over 16 years of extensive experience working in Washington dental practices with high patient volumes.

Accomplishments

  • Mentored over 2 dental assistants.
  • Implemented a patient recall system, which increased patient retention by 53%, contributing to a steady stream of follow-up appointments.
  • Collaborated with team of 8 in the development of framework.
  • Increased sales 9% over one year.
  • Optimized the use of chairside assistance to keep procedure timelines on track, increasing procedure completion rates by 41% per day.
  • Prepared treatment rooms and chairside tools for procedures, reducing setup times by procedure per patient appointment.
  • Reduced overhead costs by 77% through the development and implementation of a cost-effective supply ordering system.
  • Utilized HubSpot for detailed patient charting and trend analysis, which improved treatment tracking and case management by 75%.
  • Implemented safety protocols and infection control procedures that resulted in a 37% reduction in regulatory non-compliance issues during 2019 inspections.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers
  • American Marketing Association
  • First Aid & CPR Certified by standard
  • Project Management Institute
  • Freemason
  • Advanced Training in system by 2017
  • Association for Computing Machinery
  • Annual Oral Health Conference Attendee Seattle
  • National Association of Dental Assistants (NADA)

Certifications

  • ServSafe
  • First Aid/CPR Certified
  • Certified Protection Officer (CPO)
  • Certified Restorative Functions Dental Assistant (CRFDA)
  • Leadership Essentials in Dental Assisting (LEDA) by standard
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Billing and Coding Specialist (CBCS)
  • OSHA Infection Control and Safety Certification
  • CompTIA A+ Technician

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