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Skills

  • Presentation and public speaking
  • Issue resolution
  • Acquiring new customers
  • Credit and collections
  • Business continuity planning
  • Proficient in QuickBooks
  • Excellent communication skills
  • Cross-functional collaboration
  • Customer service-focused
  • Event planning

Work Experiences

  • Got better.
  • Met with Regional Managers to discuss ways to overcome sales challenges on a several months basis.
  • Increased profit margins by attracting top talent and maintaining a positive brand image, allowing me to outperform the plan.
  • Devised unique strategies to improve system programs, which resulted in an increase of 13% in underperforming business.
  • Had planned ahead.
  • Formed and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
  • Oversaw staff to ensure that the brand expansion initiative ran smoothly.
  • By increasing business objectives and benchmarks, I was able to appoint new dealers and improve the organization's diversity initiative.
  • Was in charge of a variety of administrative, financial, and documentation tasks.
  • Dealt directly with individual and systemic customer complaints to maintain customer satisfaction and adjust operations to avoid future issues.

Summaries

  • Successful Advertising Sales Agent with 18 years of experience exceeding sales quotas, cultivating long-term relationships, and expanding sales territories.
  • Dedicated professional with 14 years of experience in the system field.
  • Proven track record of successfully implementing sales programs that exceed company objectives.
  • Account Manager who has a track record of increasing revenue, productivity, and customer satisfaction.
  • Experienced in managing multiple operational areas on a daily basis to ensure business efficiency and evolution.
  • In the process market, tenacious sales leader with a resilient and resourceful approach to obtaining and serving customers.
  • Kept up to date on the latest industry trends and methods to deliver innovative work.
  • Experienced Regional Manager accomplished in cold calling, quality assurance and stakeholder engagement.
  • Motivated Territory Manager who is willing to work long hours and travel to turn mediocre territories into profitable businesses.
  • Experienced in providing customers with brand and market-specific advertising to attract target customers.

Accomplishments

  • Documented and resolved method which led to system.
  • Analyzed regional operations and implemented process improvements that boosted efficiency by 62% while reducing overhead costs.
  • Conducted data-driven analysis of regional markets and competitor activities, resulting in the launch of strategic initiatives that expanded market share by 60%.
  • Orchestrated strategic partnerships with Miscellaneous firms, leading to a combined revenue growth of 57% across multiple regions.
  • Negotiated favorable terms with key suppliers, generating cost savings of process annually across regional branches.
  • Initiated and drove a customer retention strategy that reduced client turnover by 43% over a the past year period.
  • Developed an innovative pricing strategy that increased market penetration in underserved areas, leading to a sales growth of 34%.
  • Established a high-performance culture through direct coaching and mentorship, increasing staff engagement and performance scores by 60%.
  • Developed and led a team responsible for driving revenue growth by 61% through successful implementation of regional sales strategies.
  • Consolidated multiple underperforming territories, achieving 74% increase in overall regional profitability within 2016.

Affiliations

  • University Alumni Association for process
  • Regional Sales Manager Forum
  • International Association of Business Communicators (IABC)
  • Association for Supply Chain Management (ASCM)
  • National Association of Social Workers
  • Member of the Seattle Economic Development Council
  • National Retail Federation (NRF)
  • Rotary International
  • National Association for Business Economics (NABE)
  • Logistics Management Association (LMA)

Certifications

  • Certified Professional in Business Analysis (PBA) - initiative
  • Project Management Professional (PMP)
  • Executive Leadership Certificate - procedure
  • Advanced Management Program (AMP) - category
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Certificate in Strategic Planning & Implementation - Meridian
  • Certificate in Strategic Management - metric
  • Advanced Certificate in Contract Management - initiative

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