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Back Line Closer resume examples

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Skills

  • Cash handling security
  • Customer service
  • ServSafe
  • Project organization
  • Patient care
  • Regulatory compliance
  • Crisis management
  • Team building
  • Budgets
  • MS Office

Work Experiences

  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Restocked condiments, beverages, and supplies while keeping the service areas clean.
  • Achieved a Six Sigma for food safety excellence from local authorities.
  • Achieved Outstanding Service Award for kitchen hygiene excellence.
  • Achieved zero discrepancies for 9 consecutive shifts.
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Achieved results over a 18-month period.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Assumed leadership role during shift closures, achieving a Top Performer for ensuring tasks were completed swiftly and exceeding customer service standards.

Summaries

  • Back Line Closer with a successful history of optimizing kitchen closing workflows, reducing downtime and enhancing readiness for the next shift.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Back Line Closer with 16 years of successful risk assessment and stakeholder engagement experience.
  • With 6 years of experience serving procedure food, capable Back Line Closer.
  • Food Service expert with 8 years of experience in the service industry.
  • Back Line Closer with 18 years of service industry experience.
  • Offering 8 years of food preparation and customer service experience.
  • Achieved safety and cleanliness in the kitchen.
  • Achieved significant reductions in spoilage.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Facilitated the proper storage of ingredients after shift, ensuring compliance with a FIFO (First-in, First-out) system.
  • Used labor management software to optimize closing shift schedules, decreasing staffing costs by 32% per month.
  • Improved team adherence to lock-up procedures, resulting in zero close-out discrepancies in 2016.
  • Documented and resolved system which led to metric.
  • Directed after-service equipment cleaning to prevent breakdowns, saving the restaurant approximately $8 in maintenance costs.
  • Collaborated with team of 5 in the development of framework.
  • Collaborated with team to revise food handling procedures in the closing stage, directly preventing 14 spoilage incidents over 2023.
  • Efficiently managed and completed post-service cleanups, improving team efficiency and reducing turnover time by 15 minutes.
  • Achieved an President's Club for overall cleanliness of backline stations after successfully implementing a revised cleaning schedule.
  • Achieved OSHA for kitchen safety and sanitation by ensuring timely closeout and proper employee training.

Affiliations

  • Lions Club
  • Rotary International
  • Certified Quality Improvement Associate (CQIA)
  • Professional Restaurant Operators Association
  • Certified Hospitality Supervisor (CHS) Program
  • National Register of Health and Safety Professionals
  • Environmental Health & Hospitality Professionals Network
  • Food Logistics Forum
  • OSHA Workplace Safety Professionals Association
  • International Culinary Education Society

Certifications

  • Customer Relationship Management (CRM) Certification in Adobe Creative Suite
  • Cash Handling and Reconciliation Training Course from Vantage
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Conflict Resolution Certification by Ironclad Systems
  • Bilingual Proficiency Certification Spanish by Northwind
  • Salesforce

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