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Skills

  • Company guidelines and procedures
  • Project organization
  • Organization
  • Adaptability in managing complex logistics
  • Operational improvement
  • Sourcing methodology
  • Corporate travel risk mitigation protocols
  • Budgets
  • Contract negotiations
  • Employee safety & security compliance

Work Experiences

  • Accommodated specific travel preferences.
  • Cut transportation expenses by $14 annually.
  • Conducted risk assessments.
  • Created employee travel policies.
  • Prepared all of the necessary travel documents for a variety of national and international trips to various locations.
  • Cut booking times by 36%.
  • Communicated benefits and information about international travel insurance to clients and obtained the best rates, resulting in a 16% increase in repeat business.
  • Achieved zero incidents during 2024.
  • Automated reporting capabilities.
  • Collaborated with external security consultants.

Summaries

  • Dedicated to meeting deadlines, saving money, and assisting in the achievement of difficult business goals.
  • Self-starter with unrivaled expertise in client relations and team leadership.
  • Capable of collaborating with executives and employees at all levels to provide high-quality booking options that fit individual schedules.
  • Achieved up to 81% in travel cost reductions.
  • Accomplished in reducing booking times by 35% through overhauling internal processes and ensuring adherence to corporate risk management policies.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Corporate Travel Manager.
  • Strengths in budget management and risk assessment backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Developed a cost-analysis tool using HubSpot that helped reduce unnecessary trips, saving 16 per quarter.
  • Spearheaded development of an emergency travel plan during standard, ensuring uninterrupted business operations.
  • Developed corporate travel policies that streamlined processes and improved compliance by 82%.
  • Oversaw budget management for the travel department, resulting in a 20% reduction in overall travel spend for 2018.
  • Handled end-to-end travel arrangements for international conferences, delivering comprehensive, cost-effective solutions under budget.
  • Audited existing travel processes and identified inefficiencies, reducing approval time for business travel requests by 17 days.
  • Collaborated with team of 11 in the development of procedure.
  • Resolved product issue through consumer testing.
  • Reduced last-minute flight cancellations by 18% through strategic advance booking and itinerary finalization processes.
  • Maintained a travel risk database using Tableau, enhancing the company's crisis management capabilities and reducing incident response times.

Affiliations

  • Jaycees
  • Women in Leadership in Global Business Travel procedure
  • Executive Travel Policy Symposium method
  • Advanced Corporate Travel Best Practices program
  • Master of Science in Global Hospitality Management program
  • National Association of Social Workers
  • International Business Travel Association (IBTA)
  • American Marketing Association
  • Global Business Travel Association (GBTA)
  • Society of Human Resource Management

Certifications

  • Google Certified Professional Cloud Architect
  • GDPR Data Protection for Travel and Hospitality Programs
  • Emergency Travel Preparedness Certificate Meridian
  • Certified Procurement and Outsourcing Professional (CPOP)
  • Certified Meeting Professional (CMP) by Events Industry Council
  • Certified International Travel Risk Manager (CITRM)
  • Multilingual Corporate Travel Communication Excellence Certificate - Mandarin
  • Certified Strategic Travel Program Manager
  • International Air Transport Association (IATA) Travel and Tourism Diploma
  • CompTIA Security+

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