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Skills

  • Laboratory Operations
  • Laboratory Practices
  • Patient education and counseling
  • Assisting pharmacists
  • Crisis Management in Medication Fulfillment
  • Medication Labeling Standards
  • FDA and ICH Guidelines
  • Regulatory compliance
  • Advanced Inventory Accountability
  • Controlled Substance Audit Documentation

Work Experiences

  • Assured proper labeling, packaging, and distribution of specialty pharmaceuticals for a clinical trial, enhancing study compliance and data integrity.
  • Achieved a 29% rise in customer satisfaction.
  • Collaborated with healthcare providers.
  • Prepared prescription packaging and labels, double-checking dosage, side effects, interactions, and refill instructions.
  • Acted as a liaison for insurance claims processing, resolving complex prescription benefit disputes, saving customers an estimated $4 per year.
  • Collaborated with the research and development team.
  • Hired, trained, and coached 4 Pharmaceutical Technologists, resulting in a 10% increase in overall performance.
  • Achieved a reduction of 27% in dispensing errors.
  • Carried out quality control testing.
  • Contributed to zero audit discrepancies for 8 years.

Summaries

  • Achieved faster prescription fulfillment.
  • Multitasking and relationship-building abilities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 35% improvement in customer satisfaction.
  • Achieved zero violations in audits over 17 years.
  • Boosted customer satisfaction scores by 63%.
  • Costs were consistently reduced while profits were increased.
  • Successful in filling prescription orders quickly and accurately, as well as building relationships with customers for long-term business growth and customer retention.
  • Achieved PMP.
  • Pharmaceutical Technologist is a detail-oriented Pharmaceutical Technologist with expertise in cross-functional collaboration gained over 5 years in the industry.

Accomplishments

  • Utilized pharmacy software to optimize patient prescription history analysis, leading to a 71% increase in personalized treatment plans.
  • Collaborated with a cross-functional team to ensure FDA regulatory compliance, successfully passing 4 audits without any citations.
  • Contributed to a successful community outreach program, improving patient medication adherence rates by 27%.
  • Led efforts to improve medication safety through accurate data entry and documentation, achieving 10% compliance with regulatory standards.
  • Prepared detailed reports on pharmaceutical stock usage and forecast demand, reducing out-of-stock incidents by 38%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported quality assurance checks for compounded sterile preparations, ensuring compliance with state and federal regulations.
  • Contributed to cross-departmental efforts aimed at improving patient safety and education, reducing readmission rates by 59%.
  • Designed and executed standard operating procedures (SOPs) for medication packaging and labeling, reducing errors by 21%.
  • Implemented automated inventory tracking system, increasing medication replenishment speed and decreasing stock discrepancies by 82%.

Affiliations

  • Toastmasters
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Society of Pharmaceutical Compliance and Regulatory Affairs Professionals (SPCRAP)
  • Clinical and Laboratory Standards Institute (CLSI)
  • Healthcare Distribution Alliance (HDA) - Participating Member
  • Drug Information Association (DIA) - Professional Member
  • Jaycees
  • National Association of Boards of Pharmacy (NABP) Fellowship
  • Institute for Safe Medication Practices (ISMP)

Certifications

  • Accreditation Council for Pharmacy Education (ACPE) Certification in Sterile Compounding
  • Certified Public Accountant (CPA)
  • Basic Medication Management Training - Meridian
  • Patient Safety Certification with a focus on Pharmaceutical Care - Asana
  • Nuclear Pharmacy Technician Certification – Harbor & Co.
  • Certified in Healthcare Supply Chain Logistics (CHSCL) - Brightline
  • Certified in Pharmacy Regulatory Affairs (CPRA) - framework
  • Board Certified Sterile Compounding Pharmacist (BCSCP) - standard
  • Controlled Substances Compliance Training - Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)

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