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Skills

  • Business operations
  • Performance management systems
  • Supervision
  • MS Office
  • Employee engagement
  • Advanced sourcing techniques
  • Succession planning
  • Customer service
  • Recruitment and hiring
  • Team management

Work Experiences

  • Reduced workers' compensation claims by implementing a strict return-to-work policy.
  • Counseled managers on matters of organizational policy, such as procedure and metric policies, and suggested necessary changes.
  • Achieved a 67% decrease in turnover for first-year employees.
  • Sourced and developed sourcing leads to expand my recruiting base.
  • Achieved a 65% satisfaction rate.
  • Counseled managers on how to improve policy enforcement and eliminate any problematic behaviors or legal issues.
  • Increased HR efficiencies and ensured compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control, and protocol development.
  • Developed organizational filing systems for agendas, correspondence, data communications, records, and reports.
  • Achieved President's Club.
  • Conducted employee performance reviews to identify strengths and weaknesses while maintaining a positive and constructive feedback environment.

Summaries

  • Respected Human Resources Manager seeking a position with Lakeside Partners where he can apply his expertise in budget management.
  • Pursuing opportunities to apply advanced skills and make a significant contribution.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Encourage departmental communication and coordination.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Results-oriented Miscellaneous professional with strategic planning, data analysis, and workflow optimization strengths.
  • Diplomatic in achieving consensus and accelerating competitive growth with top-tier candidates.
  • Change agent with a track record of driving continuous performance gains.
  • Human Resources Account Manager is a hardworking and dependable Human Resources Account Manager who excels at budget management and risk assessment.
  • Strategic thinker with expertise in stakeholder engagement.

Accomplishments

  • Conducted a company-wide salary benchmarking analysis that resulted in a 19% improvement in employee compensation satisfaction.
  • Championed diversity, equity, and inclusion (DEI) initiatives, leading to an increase in diverse hires by 49%.
  • Optimized employee time tracking and leave management systems, reducing payroll processing discrepancies by 64%.
  • Partnered with department heads to create a comprehensive retention strategy that decreased voluntary turnover by 43% over 6 months.
  • Enhanced the company’s incentive and reward system, leading to a 21% improvement in performance and motivation scores.
  • Administered company-wide employee engagement surveys and acted on feedback, resulting in a 23% improvement in employee morale and productivity.
  • Liaised with cross-functional teams to successfully implement ServiceNow, increasing HR analytics and reporting capabilities by 80%.
  • Managed and optimized employee performance appraisal system for 5 employees, driving up participation rates by 84%.
  • Managed terminations and exit interviews, providing actionable insights that reduced turnover by 83% over 18 months.
  • Developed job descriptions and career ladders that enhanced clarity for employees and improved internal mobility by 29%.

Affiliations

  • Member, Compensation & Benefits Association Raleigh, participated in benchmarking and salary analysis panels
  • Advisory Board Member, Global HR Consortium, assisting organizations with international talent strategy initiatives
  • Member, International Association for Human Resource Information Management (IHRIM), specializing in HR technology integration
  • Member, Raleigh Employer Benefits Association, contributing to cost-reduction plan discussions during open enrollments
  • Mentor, HR Professionals’ Network, guiding newer HR executives on change management techniques
  • Member, Employee Relations Roundtable, sharing best practices for conflict resolution and lowering disputes
  • Council Member, Employee Benefit Research Institute (EBRI), working on innovative cost-saving benefits models
  • Volunteer, standard Workforce Development Board, participated in job market analysis and talent alignment
  • Attendee, Annual Global Diversity and Inclusion Conference Atlanta 2020, engaging in innovative D&I initiatives for global rollouts
  • Training Facilitator, International Personnel Management Association (IPMA-HR), providing sessions on labor relations

Certifications

  • Human Capital Strategist (HCS) Certification by framework
  • Global Professional in Human Resources (GPHR) by HRCI
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Certified Human Resources Specialist (CHRS)
  • Remote Workforce Management Specialist Certification by Udemy
  • Certified Payroll Professional (CPP) by APA
  • Certificate in Human Resources Auditing by Beacon Labs
  • Employee Relations Specialist Certification by HRPA
  • Payroll Management Certification by Power BI

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