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Skills

  • Fueling procedures
  • Pricing tool development
  • Team leadership and supervision
  • Equipment maintenance
  • Clerical support
  • Dock safety
  • Data entry
  • Warehouse organization
  • Driving and transportation
  • Conflict resolution

Work Experiences

  • Kept track of the number of units moved or handled using work tickets and daily production sheets.
  • Loaded trucks and secured items with Jira and SAP to prevent damage during transportation.
  • Hired and trained 12 new employees in safety procedures, company policies, performance expectations, and job responsibilities.
  • Communicated and coordinated with 13 departments to ensure operational peak performance.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved a 38% increase in throughput.
  • Metric helped me achieve $227,000.
  • Collaborated with corporate leadership.
  • Stored and stocked pallets weighing up to 2 pounds to keep the warehouse clean and organized.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.

Summaries

  • Strengths in stakeholder engagement and quality assurance backed up by Miscellaneous training.
  • Professional Warehouse Manager with 2 years of experience supervising and training 7 warehouse employees.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Dock Manager with 12 years of successful team leadership and stakeholder engagement experience.
  • Professional with 14+ years of stakeholder engagement experience who is dependable and responsive.
  • Costs were consistently reduced while profits were increased.
  • Knowledge of shipping, logistics, and hub operations on a professional level.
  • Customer-focused Sales Representative with 18 years of experience solving problems for clients.
  • Within Miscellaneous, senior Dock Manager and outstanding performer in cross-functional collaboration and process improvement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Improved inventory accuracy by 24% by implementing Microsoft Excel solutions, reducing stock discrepancies and minimizing lost product.
  • Reduced shipping and receiving errors by 63% through employee training on barcoding and inventory management technologies.
  • Documented and resolved system which led to metric.
  • Formulated an asset tracking process that improved overall equipment utilization rates by 58%, helping reduce unnecessary downtime.
  • Reduced packaging waste by 61% through process improvements and better coordination with the warehouse team, contributing to company sustainability goals.
  • Improved employee retention by 43% by implementing training programs focused on dock safety and operational best practices.
  • Successfully handled high-volume receiving operations during peak season, processing 13 shipments daily without any delays or disruptions.
  • Achieved a 83% increase in customer satisfaction by streamlining the dock loading/unloading processes and ensuring on-time deliveries.
  • Successfully negotiated carrier contracts, achieving a cost reduction of $12 per shipment without compromising service quality or turnaround time.
  • Optimized the flow of goods through the warehouse ensuring 65% faster turnaround for inbound and outbound shipments.

Affiliations

  • Material Handling Industry of America (MHI)
  • International Freight Forwarders & Customs Brokers Association (IFFCBA)
  • Jaycees
  • National Distribution and Warehousing Association (NDWA)
  • Society of Women Engineers
  • State Licensed Industrial Safety Training for Dock Managers 2019
  • Certified Conflict Resolutions for Dock Supervisors 2022
  • American Marketing Association
  • Association for Computing Machinery
  • National Association of Wholesaler-Distributors (NAW)

Certifications

  • Certified Hazardous Materials Manager (CHMM)
  • Certified Public Accountant (CPA)
  • Forklift Operator Certification – Vantage
  • FMCSA Safety Regulation and Compliance Training
  • Certified Protection Officer (CPO)
  • Advanced Warehouse Management Certification (Northwind)
  • Salesforce
  • Google Certified Professional Cloud Architect
  • Certificate in Freight Handling and Safety Compliance (Cedar Works)
  • SHRM Senior Certified Professional (SHRM-SCP)

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