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Skills

  • Relationship development
  • Business Strategy
  • Data analysis
  • Talented salesperson
  • Organization
  • Project organization
  • Risk mitigation
  • Policy coverage expert
  • Operational improvement
  • Endorsed enhancements

Work Experiences

  • Evaluated leads obtained through cold calling, lead databases, and direct referrals.
  • Met with 2 existing and prospective clients to help them choose the right insurance policies every week.
  • All premiums were collected on or before the effective date of coverage.
  • Achieved Innovation Award for compliance excellence.
  • Had an excellent attendance record and was always on time for work.
  • Achieved $13 cost savings during fiscal year 2015.
  • Looked for industry trends on social media and through online sources.
  • Customer satisfaction was impacted by policy changes and company conditions, which I reported.
  • All agency commissions were collected, analyzed, and validated by me.
  • Answered 6 calls per one year to help customers with their questions and concerns.

Summaries

  • Articulate
  • Building strong working relationships with sales teams and brokers was a success.
  • With hands-on experience in data analysis, data entry, and file processing and management, I'm well-versed in risk management.
  • Seasoned
  • Service-driven
  • Former underwriter with exceptional problem-solving and analytical skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Insurance, senior Underwriter and outstanding performer in data analysis and workflow optimization.
  • To increase revenue and meet sales goals, a client-focused Insurance Sales Agent is successful at developing leads and analyzing market trends.
  • A current Series 6 license is required.

Accomplishments

  • Approved policies up to $2.
  • Worked closely with external partners to secure documentation for underwriting within three years, reducing policy start-to-active time by 45%.
  • Resolved product issue through consumer testing.
  • Successfully underwrote a total of 17 new policies within one year, contributing to a departmental revenue growth of $16.
  • Developed custom underwriting programs for niche markets, increasing policy sales by 36% in the Pacific Northwest.
  • Liaised effectively with the sales team to fine-tune underwriting policies, resulting in a 27% decrease in underwriting grievances and a 43% increase in renewal rates.
  • Increased sales 15% over several months.
  • Expanded book of business for property and casualty insurance for small business owners, and commercial and residential accounts from $11 to $12 million.
  • Improved team collaboration by implementing a standardized underwriting review process, achieving a 52% reduction in policy errors.
  • Assessed high-risk contracts and mitigated potential losses, leading to recovery of $5 of previously unaccounted premium within 18 months.

Affiliations

  • Association of Certified Fraud Examiners (ACFE)
  • Society of Women Engineers
  • Bank Insurance and Securities Association (BISA)
  • National Underwriter Advanced Learning Center
  • American Academy of Actuaries (AAA)
  • Toastmasters
  • International Association of Insurance Professionals (IAIP)
  • International Credit and Risk Management (ICRM)
  • Rotary International
  • National Risk Retention Association (NRRA)

Certifications

  • Global Risk Management Institute Certification
  • CompTIA A+ Technician
  • Process license
  • Apple Certified Associate (ACA)
  • Certified Mortgage Risk Specialist (CMRS)
  • Project Management Professional (PMP)
  • Certificate in Reinsurance and Risk Management 2023
  • Certified Real Estate Appraiser Phoenix
  • CompTIA Network+
  • Associate in Reinsurance (ARe)

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