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Skills

  • Fitness instruction
  • Certified risk assessment instructor
  • Leadership in high-stress settings
  • Event logistics coordination
  • Conflict resolution
  • Operational improvement
  • Client feedback integration
  • Initiative equipment
  • Behavioral risk mitigation
  • Data-driven decision making

Work Experiences

  • Consulted with local stakeholders to tailor recreational services to community needs, boosting overall event attendance by 22% over 2016.
  • Answered 7 calls per several months to help customers with their questions and concerns.
  • Oversaw the delivery of process project by initiative team, which resulted in process.
  • Contributed to local government task forces.
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Created customized client programs to meet their specific fitness requirements.
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries.

Summaries

  • Adept Recreational Specialist with a track record of delivering outcomes that align with stakeholders’ goals, increasing event attendance and satisfaction year-over-year.
  • Clear understanding of data analysis and strategic planning as well as data analysis training.
  • Problem-solver with a friendly and open demeanor.
  • Accomplished in streamlining supply chain logistics for event materials, saving $16 annually and ensuring the seamless execution of large-scale events.
  • Collaborative Recreational Specialist with experience working alongside health professionals to create adaptive sports programs, resulting in 29% growth among participants with disabilities.
  • Boosted participation in programs.
  • Prepared to apply my experience and skills to a position with a progressive organization that will allow me to grow.
  • Adept in outdoor fitness program design.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adaptive Recreational Specialist passionate about delivering unique experiences to individuals with disabilities, fostering growth in participation through innovative programming.

Accomplishments

  • Documented and resolved method which led to system.
  • Introduced safety protocols for outdoor excursions ensuring a 17-year accident-free record for all recreation activities.
  • Conducted recreational program evaluations using participant feedback, resulting in metric% improvements across services.
  • Achieved OSHA in recreation management, enhancing the credibility and quality standards of offered programs.
  • Managed a youth sports initiative that increased volunteer engagement from 3 to 12 across all events held.
  • Established an online participant registration platform, reducing manual errors by 48% and improving user experience.
  • Coordinated inter-community sports tournaments, collaborating with 13 local organizations and increasing program visibility.
  • Created and implemented inclusive programs that increased engagement with underrepresented communities by 16% over 2021.
  • Trained a group of 9 staff members in de-escalation techniques, resulting in a decrease of safety incidents by 57%.
  • Designed and produced a wellness program for seniors, increasing attendance by 42% and improving participant health outcomes.

Affiliations

  • World Leisure Organization (WLO)
  • American Red Cross Certified stakeholder engagement Instructor
  • International Association of Administrative Professionals
  • Lions Club
  • American Marketing Association
  • Park and Recreation Managers Association
  • Recreation Administration Forum
  • Certified Therapeutic Recreation Specialist (CTRS) 2019 – National Council for Therapeutic Recreation Certification
  • National Association of Social Workers
  • American Association for Physical Activity and Recreation (AAPAR)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certified Outdoor Program Designer (COPD)
  • Trauma-Informed Care Training for Youth Workers
  • First Aid/CPR/AED Certification
  • Project Management for Camps and Recreation Areas Certificate
  • American Red Cross Lifeguard Certification

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