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Skills

  • Communications
  • Problem resolution
  • Care management software proficiency
  • First Aid/CPR
  • Executive presentations
  • Project organization
  • Process improvement
  • Project Planning
  • Organization
  • Behavioral health support

Work Experiences

  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Achieved a 30% increase in staff performance evaluations.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Laundered items, changed sheets, and made the bed to keep the patients' bedroom clean.
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
  • Achieved 100% compliance with framework guidelines.
  • Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.

Summaries

  • Friendly and personable, with a keen eye for detail.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as streamlined and improved.
  • 5 years of relevant experience as a detail-oriented Personal Assistant.
  • Residential Support Professional is a multi-talented Residential Support Professional who is consistently rewarded for planning and operational improvements.
  • With excellent communication skills, he is extremely personable.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Appointment, medication, and household management training.
  • Weekends and evenings are available 14 hours per week.

Accomplishments

  • Trained and implemented team in the use of method, decreasing administrative processing times by 46% and increasing work efficiency.
  • Researched and selected new health monitoring technologies, integrating them into daily care practices for early detection of medical issues.
  • Reduced repeat hospital admissions for residents with chronic conditions by 82% through proactive care management and monitoring.
  • Led social and recreational programs, increasing resident participation by 63% and fostering a positive community environment.
  • Provided emotional and psychological support to residents during stressful situations, leading to visibly improved mood and behavior in 26% of cases.
  • Collaborated with a multidisciplinary team to develop comprehensive care plans for residents, improving individual care outcomes by 46%.
  • Promoted resident-centered care initiatives, aligning with organization goals and resulting in a 53% increase in positive resident feedback.
  • Improved overall resident mobility through targeted physical activities, reducing physical therapy interventions by 46%.
  • Supported the development and execution of a mental health awareness program, which led to increased staff awareness and decreased resident anxiety incidents by 45%.
  • Worked with families to address resident concerns, improving family satisfaction scores by 70% in 2020.

Affiliations

  • Crisis Prevention Institute Membership (CPI)
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Developmental Disabilities Nurses Association (DDNA)
  • Completion of Trauma-Informed Care Training
  • Council of Residential Specialists (CRS)
  • Project Management Institute
  • Leadership Training from method
  • Family Caregiver Alliance (FCA)

Certifications

  • CPR & AED Certification by process 2024
  • Certified Direct Support Professional (DSP) by process 2016
  • Trauma-Informed Care Certification by Harbor & Co. 2016
  • First Aid/CPR Certified
  • Basic Life Support (BLS) Certification - 2019
  • Certified Public Accountant (CPA)
  • Certified End-of-Life Doula (CEOLD) by Harbor & Co. 2018
  • Certified Public Accountant
  • CompTIA A+ Technician
  • Certified Alzheimer’s Caregiver by Harbor & Co. 2022

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