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Skills

  • Team management
  • OSHA compliance
  • Composite and amalgam placement
  • Budgets
  • Project organization
  • Treatment room cleanup
  • Customer service
  • Full Mouth Radiographs
  • Operational improvement
  • Local anesthetic proficiency

Work Experiences

  • Brought workspaces to compliance.
  • Conducted chairside assistance for initiative and process leading to successful outcomes with a 76% patient satisfaction score.
  • Achieved zero complications.
  • Achieved zero compliance infractions in 2019.
  • Organized dental instruments and equipment in a staging tray for procedures.
  • Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
  • Created dental impressions, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted in the placement of restorations.
  • Assisted in over 18 dental surgeries.
  • Assisted in administering nitrous oxide sedation during procedures, ensuring proper calibration and patient monitoring for optimal safety.

Summaries

  • Achieved a 26% improvement in patient outcomes.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.
  • High adaptability and problem-solving abilities.
  • Quickly solves problems and handles issues while adhering to procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Achieved significant improvement in compliance records.
  • Achieved a 61% improvement in patient safety and comfort scores.
  • Achieved 8 consecutive years of compliance.
  • Achieved spotless compliance audits.
  • Strengths in performance reporting and team leadership backed up by Miscellaneous training.

Accomplishments

  • Successfully spearheaded clinic-wide training on the use of HubSpot, increasing adoption and productivity by 63%.
  • Led a reorganization of the dental materials storage room, decreasing procedure preparation times by 55% and improving team efficiency.
  • Developed a comprehensive workflow for tracking lab cases, leading to a 73% improvement in on-time delivery of prosthetic devices.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 15 in the development of system.
  • Integrated digital radiography systems into daily operations, leading to faster diagnosis and 32% reduction in appointment times.
  • Developed standard protocols for taking precise oral impressions, improving customer satisfaction and reducing remakes by 47%.
  • Assisted in coordinating patient schedules across multiple practitioners, increasing appointment slot utilization by 79%.
  • Resolved product issue through consumer testing.
  • Increased team efficiency by 50% by developing a system to anticipate dentist needs, shortening chairside assistance time.

Affiliations

  • American Dental Education Association (ADEA) – Attended seminars on the application of digital technologies in dental offices.
  • Spear Education Advanced Dental Assisting Program – Advanced training in orthodontic and restorative dentistry.
  • National Association of Social Workers
  • Project Management Institute
  • International Congress of Oral Implantologists (ICOI) – Attended workshops on improving dental implant procedures for optimal patient outcomes.
  • Rotary International
  • Radiology Certification from process – Licensed in dental radiography and regularly engage in continuing education sessions.
  • Dental Postgraduate Training Academy – Completed course in advanced composite placement and patient interaction techniques.
  • American Society of Safety Professionals
  • Freemason

Certifications

  • Certified Dental Practice Management Administrator (CDPMA)
  • HIPAA Compliance Training – Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Endodontic Assistant Certification – initiative
  • First Aid/CPR Certified
  • Oral Health Promotion and Disease Prevention Certification – Harbor & Co.
  • Nitrous Oxide Monitoring Certification – framework

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