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Skills

  • Collaborative problem-solving
  • Planning and coordination
  • First Aid/CPR
  • Team management
  • Ability to derive insights from unstructured data
  • Team building
  • Business requirements matrixes
  • Cost-saving analysis
  • Program oversight
  • Collaboration in Cross-Functional Teams

Work Experiences

  • Assisted in the development of core business metrics around customer acquisition, enabling the sales and marketing teams to target high-value segments.
  • Analyzed customer behavior data.
  • Collaborated with the engineering department to launch a first-to-market back-office automated solution for reviewing suspicious online retail transactions, which resulted in a 17% reduction in spam.
  • Improved operational efficiencies and gathered requirements to help the company transition on time and on budget.
  • Was in charge of creating, updating, and optimizing business intelligence resources.
  • Boosted campaign performance by 60%.
  • Assisted in the management of databases.
  • Oversaw a development team of 2 people working on a $11-million project for a core quality management system built on the Workday platform.
  • Adjusted method.
  • Maintained a library of templates and reusable knowledge assets to aid business intelligence activities.

Summaries

  • Achieved improvements through process automation.
  • Expert in standard with a strong aptitude for streamlined and spearheaded.
  • Ambitious Business Intelligence Analyst Intern with practical experience analyzing customer data. Identified actionable insights that increased customer satisfaction by 6 points.
  • Strong technical skills and experience in quality assurance.
  • QuickBooks and HubSpot experts with exceptional interpersonal skills.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Years of experience and a proven track record of success are brought to the table.
  • Natural leader with a methodical and resourceful approach.
  • Strong team design skills, with the ability to complete projects on time and on budget.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Partnered with the finance team to automate revenue reports, reducing monthly preparation from 8 days to 7 hours.
  • Worked with stakeholders to prioritize business intelligence reporting needs, resulting in 14 new reports and dashboards being implemented within 6 months.
  • Assisted in the development of predictive models to forecast sales trends, increasing forecasting accuracy by 40%.
  • Analyzed program campaign data, providing insight that cut resource allocation waste by 79%.
  • Summarized key takeaways from data trends in the e-commerce sector, helping executives pivot strategy and increase digital sales by 38%.
  • Collaborated with the marketing team to identify trends in customer acquisition data that led to a 68% increase in conversion rates.
  • Built automated dashboards using QuickBooks that reduced report preparation time by 2 hours per week.
  • Delivered routine trend analyses that helped forecast seasonal sales cycles, mitigating potential revenue losses by 56%.
  • Developed real-time dashboards for executives using QuickBooks, improving visibility into critical business metrics and increasing response time to market changes by 78%.
  • Analyzed customer behavior data, providing actionable insights that contributed to a 18-point increase in customer satisfaction scores.

Affiliations

  • Student Member, Association of Information Systems (AIS) 2024
  • Affiliate, Association for Computing Machinery – Special Interest Group in Data Mining 2017
  • Volunteer, International Institute for Analytics, Denver
  • Active Member, Data Science Society 2015 - Portland
  • Member, Business Intelligence & Data Analytics Meetup Phoenix
  • Co-organizer, University procedure for Data Science 2019
  • Participant, Amazon Web Services (AWS) Cloud Practitioner Certification Program 2017
  • Participant, BI Tools & Trends Webinar Series 2021
  • Contributor, Big Data Analytics Forum Boston
  • Member, IEEE Business Analytics & Data Science Society 2019

Certifications

  • Certified Cloud Practitioner (AWS Certification)
  • Cisco Certified CyberOps Associate
  • First Aid/CPR
  • Data Visualization with R Certification - Microsoft Excel
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Google Professional Machine Learning Engineer
  • Snowflake Hands-On Essentials Certification
  • SAFe® 5 DevOps Practitioner (SDP)
  • ServSafe

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