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Skills

  • Data-driven decision making
  • Energy cost reduction strategies
  • Budgets
  • Project organization
  • Framework equipment
  • Continuous Improvement Mindset
  • Business operations
  • Preventive refrigeration maintenance
  • Preventive maintenance scheduling
  • Analyzing key performance indicators (KPIs)

Work Experiences

  • Collaborated with suppliers to secure contracts.
  • Coached a 18-person sales team on how to use effective sales techniques and provide excellent customer service.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Submitted reports to senior management in order to assist them in making business decisions and planning.
  • Collaborated with fleet management to develop an efficient cold chain distribution process for deliveries, reducing delivery times by 47%.
  • Conducted in-depth performance reviews for team members, providing constructive feedback that improved overall employee retention by 16%.
  • Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
  • Analyzed product movement patterns to reorganize freezer sections, reducing pick times by 70% and ensuring faster customer delivery.
  • Individual employees were assigned jobs based on their previous training, current abilities, and general knowledge.
  • Created a task schedule for Freezer Managers based on their individual strengths and knowledge of workflow optimization.

Summaries

  • In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities.
  • Clear understanding of performance reporting and team leadership as well as vendor management training.
  • Achieved Excellence Award for operational safety.
  • Adept at leading teams in high-pressure environments.
  • Achieved $12 in annual savings.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Always looking for new ways to increase revenue and improve customer satisfaction.
  • Achieved 75% reduction in workplace accidents.
  • Accomplished Freezer Manager able to cut down stock discrepancies by 45% through the implementation of advanced tracking systems and thorough inventory checks.
  • Client-facing professional with a positive attitude and expertise in quality assurance and data analysis.

Accomplishments

  • Reduced operational costs by 60% through efficient freezer storage layout and energy-saving initiatives.
  • Developed staff training programs focusing on cold storage safety, leading to a 25% reduction in accidents.
  • Coordinated with maintenance teams to ensure all freezer equipment met regulatory standards, resulting in zero fines or compliance issues.
  • Enforced real-time performance tracking with RFID technology, improving the accuracy of product picks and deliveries by 49%.
  • Enforced compliance with state and federal cold storage regulations, passing all inspections with zero violations.
  • Directed facility upgrades that enabled cold storage expansion by 50%, meeting growing production demands.
  • Collaborated with vendors to source and implement new freezing technologies, reducing spoilage by 81%.
  • Managed a yearly freezer maintenance budget of $105,000, consistently coming in under budget by 52%.
  • Improved employee engagement by initiating incentivized performance reviews, increasing retention rates by 42%.
  • Used data-driven inventory decision-making that improved inventory turnover rates by 85% and reduced waste.

Affiliations

  • American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)
  • Cold Chain Professionals Group (CCPG) – Training and Development Chapter
  • Warehouse Education and Research Council (WERC)
  • National Frozen & Refrigerated Foods Association (NFRA)
  • Institute of Industrial & Systems Engineers (IISE)
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Institute for Supply Management (ISM)
  • American Medical Informatics Association
  • International Supply Chain Education Alliance (ISCEA)

Certifications

  • Thermal Imaging Certification for Refrigeration Professionals
  • Advanced Cold-Warehouse Operations Certificate
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • Occupational Health and Safety Certification (OHSA) for Warehouse Environments
  • First Aid, CPR, AED Certification - 2015
  • CompTIA A+ Technician
  • Certified in Cold Storage Safety Operations
  • First Aid/CPR Certified
  • Hazard Analysis and Critical Control Points (HACCP) Certification

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