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Skills

  • Crisis intervention strategies
  • Data analysis
  • Risk management processes and analysis
  • Conflict resolution and mediation
  • Operational improvement
  • Process improvement
  • Project organization
  • Dinner service planning
  • Team Leadership
  • MS Office

Work Experiences

  • Conducted an initial client assessment and analysis to begin the research process.
  • Created multi-threaded admin web applications based on standard.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved 55% improvement in overall wellness.
  • Achieved a 20% decrease in relapse rates.
  • Assessed mental health and social needs of elderly patients, connecting 6 individuals to long-term care services in Chicago.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Testified under oath as a child advocate to assist with child custody decisions in family court.
  • Achieved results in 18 months.

Summaries

  • Achieved a 36% decrease in repeat incidents.
  • Top-producing salesperson and industry expert in Community and Public Service.
  • Achieved 81% reduction in foster care re-entry rates.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Motivated Senior Social Worker with experience managing large-scale projects, including budgeting and administration.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Social worker with a broad understanding of social justice issues and systems that affect marginalized communities.
  • Professional with 12 years of progressive experience in the field who is highly organized and detail-oriented.
  • Achieved a 63% reduction in foster care re-entry.
  • Patient Senior Social Worker who excels at client advocacy and has a broad understanding of community resources.

Accomplishments

  • Resolved product issue through consumer testing.
  • Completed advanced certification in Cognitive Behavioral Therapy CPA, ensuring evidence-based care with improved client outcomes of 82%.
  • Led successful advocacy efforts that resulted in the implementation of child welfare reforms affecting over 14 children statewide.
  • Collaborated with law enforcement and emergency services to create a crisis response protocol, reducing response time by 22%.
  • Managed care for high-risk clients by coordinating with legal and medical professionals, successfully preventing negative outcomes in 18% of cases.
  • Collaborated with team of 9 in the development of procedure.
  • Documented and resolved initiative which led to metric.
  • Facilitated peer review sessions to ensure the highest levels of care, improving treatment plan adherence by 66% across clients in the program.
  • Developed and implemented individualized trauma-informed treatment plans for diverse clients, achieving a 69% improvement in client recovery rates.
  • Conducted crisis intervention sessions following natural disasters, reducing long-term psychological effects for 13 affected individuals.

Affiliations

  • National Alliance on Mental Illness (NAMI)
  • American Marketing Association
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Child Welfare League of America (CWLA)
  • American Public Health Association (APHA), Social Work Section
  • National Council for Behavioral Health
  • American Orthopsychiatric Association (Ortho)
  • Society for Prevention Research (SPR)
  • National Association of Social Workers
  • National Children's Alliance (NCA)

Certifications

  • ServSafe
  • Certified Domestic Violence Advocate (CDVA)
  • Certified Trauma & Resilience Practitioner (CTRP)
  • Board Certified Behavior Analyst (BCBA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Case Manager (CCM)
  • Trauma-Informed Care Certification, 2024, Columbus
  • Solution-Focused Brief Therapy (SFBT) Certification

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