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Skills

  • Process improvement
  • Food preparation and service
  • Operational improvement
  • Communications
  • Inventory management
  • Team building
  • Relationship development
  • Time management
  • Team management
  • Allergen management

Work Experiences

  • Chronically monitored food supply logistics and maintained a 8 day buffer on critical ingredients to avoid supply chain disruptions.
  • Transported HubSpot to one year customer locations.
  • Achieved results within several months.
  • Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling.
  • Audited and adjusted portion sizes based on seasonal activity levels, driving a balanced consumption and need ratio for up to 13 personnel.
  • Addressed dietary restrictions.
  • Achieved Employee of the Year for innovative menu creation that accommodated changing nutritional requirements during program missions.
  • Avoided supply chain disruptions.

Summaries

  • Adhered to soldiers’ dietary and cultural requirements.
  • Achieved a 30% reduction in service delays.
  • Recognized on a regular basis for outstanding performance and contributions to the Customer Service industry's success.
  • Adept at leveraging relationships with suppliers to secure cost-effective, high-quality ingredients, ensuring the smooth provision of meals during process drills.
  • Aligned meal rotations with dietary guidelines.
  • Adjusted workflow strategies to reduce downtime.
  • Achieved consistent under-budget results.
  • Clear understanding of stakeholder engagement and project management as well as performance reporting training.
  • Achieved a 13% improvement in audit scores for the 2015.
  • Optimized was recognized for outstanding contributions that resulted in initiative.

Accomplishments

  • Successfully implemented energy-saving practices in the kitchen, reducing energy consumption by 83% while maintaining service levels.
  • Trained new kitchen staff in recipe standardization processes, improving meal quality across 17 dining facilities.
  • Responsible for oversight of inventory worth $15, while maintaining readiness for logistics audits with no substantial discrepancies.
  • Spearheaded the development of a meal-planning software system that reduced manual planning time by 18%.
  • Overseen daily food service operations for a team of 13 individuals, ensuring the seamless delivery of meals in both garrison and field environments.
  • Successfully managed kitchen operations during method, feeding 14 personnel while maintaining high standards of cleanliness and food safety.
  • Optimized storage methods to prolong shelf life of perishable items, reducing food waste by 43%.
  • Attention to detail in maintaining high food safety standards led to zero discrepancies or health violations over a the past year span of audits.
  • Played key role in ensuring kitchen adherence to all relevant certifications like metric, resulting in full compliance with DOD regulations.
  • Utilized advanced kitchen automation technologies like Microsoft Excel, significantly reducing manual tasks and increasing cooking efficiency.

Affiliations

  • American Culinary Federation (ACF) Member
  • Military Food & Beverage Professional Network, Workshop Leader/Member
  • Certified Food Safety Professional (CFSP) — Acquired in 2017
  • Society of Human Resource Management
  • Foodservice Management Professional (FMP) Certification — National Restaurant Association
  • National Association of College & University Food Services (NACUFS), Special Interest Group
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Nutrition & Wellness Academy, Food Safety Presenter 2016
  • Lions Club

Certifications

  • ServSafe
  • First Aid/CPR Certified
  • Certified Executive Chef (CEC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Hospitality Supervisor (CHS)
  • Certified Food Safety Manager (CFSM)
  • Occupational Safety and Health (OSHA) Certification
  • Leadership & Management Course 2018
  • Purchasing and Inventory Management Certification
  • Microsoft Certified Systems Engineer (MCSE)

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