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Skills

  • Computer literate
  • Business operations
  • MS Office
  • Excellent communication
  • Operational improvement
  • Credit and collections
  • Inventory management
  • Contract auditing
  • Customer satisfaction
  • Results-oriented

Work Experiences

  • Answered an average of 15 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Maintained my cool and produced high-quality work while under duress.
  • Double-checked the data's accuracy and integrity.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Achieved a 71% reduction in preparation time.
  • Created multi-threaded admin web applications based on standard.
  • Achieved consistency across 11 stores.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Food preparation activities, such as project management and performance reporting, were planned and organized by me.

Summaries

  • Achieved a 15% boost in pastry sales over three years.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Risk assessment, data analysis, and project management are just a few of the skills he possesses.
  • Top-producing salesperson and industry expert in Food and Beverage.
  • Design and development of successful standard embedded software applications in the past.
  • Safety-conscious and knowledgeable about framework regulatory requirements and guidelines.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.

Accomplishments

  • Researched
  • Assisted in the redesign and launch of the bakery's packaging, achieving a more sustainable brand image and reducing single-use plastic by 26%.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Proposed
  • Documented and resolved category which led to process.
  • Business Development: Initiated two key partnerships which resulted in program revenue growth.
  • Resolved product issue through consumer testing.
  • Documented
  • Created visually compelling, artisanal-style bread displays, boosting foot traffic and impulse purchases by 51%.
  • Advised

Affiliations

  • Society of Professional Food Scholars and Writers
  • ServSafe Certification - National Restaurant Association
  • Institute of Culinary Education (ICE) Alumni Network
  • American Medical Informatics Association
  • Baking and Pastry Guild of America
  • American Institute of Baking (AIB)
  • American Marketing Association
  • Toastmasters
  • Pastry Techniques Conference Attendee
  • Slow Food USA

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • COVID-19 Foodservice Safety Certification by method
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Food and Beverage Cost Control Certificate 2019
  • Certified Public Accountant (CPA)
  • Certified Gluten-Free Baking Specialist by Cedar Works
  • Local Sourcing and Sustainability in Food Service Certificate
  • Cisco Certified Internetwork Expert (CCIE)

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