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Skills

  • Training needs analysis
  • Team building
  • Customer service training for Human Resources
  • Training solutions development
  • Blended learning strategies
  • Regulatory compliance
  • Organization
  • Curriculum development for corporate training
  • Conflict resolution in training settings
  • Change management in a learning context

Work Experiences

  • Drove departmental performance and service level achievement through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Tested all training software and hardware prior to beginning training programs.
  • Achieved a time savings of 50%.
  • Achieved a 80% improvement in departmental performance.
  • Achieved results over 2021.
  • Achieved 2% certification completion.
  • Led coaching, counseling, and feedback sessions on a daily, weekly, and monthly basis.
  • Analyzed feedback from post-training evaluations to implement strategic adjustments, increasing training effectiveness by 84% within 2 quarters.
  • Achieved operational efficiency gains worth $4 annually.
  • Created surveys to identify training needs based on projected production processes and changes.

Summaries

  • Achieved measurable improvements in training effectiveness.
  • Training and Development Supervisor with 17 years of successful team leadership and performance reporting experience.
  • Power BI expertise.
  • Training and Development Supervisor is a multi-talented Training and Development Supervisor who is consistently rewarded for planning and operational improvements.
  • Active training and development manager with 8 years of experience teaching professionals about workflow optimization and stakeholder engagement.
  • In-depth knowledge of the Human Resources.
  • Achieved a 69% increase in productivity.
  • Achieved a 11% training completion rate.
  • Training and Development Supervisor is a smart Training and Development Supervisor with a self-motivated approach who has data analysis and risk assessment skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.

Accomplishments

  • Orchestrated corporate-wide training around a new enterprise software, ensuring smooth transition with 19% adoption within the first several months.
  • Resolved product issue through consumer testing.
  • Facilitated 8 new hire onboarding sessions using hybrid learning formats, accelerating full productivity by 30%.
  • Managed certification tracking for 9 employees to ensure full compliance, achieving 20% recertification on time.
  • Introduced interactive e-learning modules customized for cross-departmental training, reducing time to complete courses by 60% annually.
  • Mentored a team of 6 junior trainers, expanding internal expertise and cutting external trainer costs by 31%.
  • Designed virtual instructor-led training modules resulting in 77% faster completion times without compromising learning quality.
  • Built a feedback loop with team leads, allowing for real-time improvements to training programs, and increasing effectiveness score by 54%.
  • Evaluated existing training programs and streamlined them, cutting course durations by 44% while maintaining knowledge retention rates.
  • Conducted compliance and safety workshops for 15 staff, maintaining a 51% adherence level to safety standards and reducing the risk of incidents.

Affiliations

  • Workplace Training and Performance Professionals Certification
  • American Society for Training and Development (ASTD) Local Chapter Member
  • National Association for Talent Development (NATD) Affiliate
  • Membership in the International Association of Facilitators (IAF)
  • OSHA Certified Trainer for Compliance and Safety Workshops
  • Leadership in Chicago Corporate Learning Network
  • Enrolled in Corporate Training Curriculum Design Certification with Summit Group
  • Association for Computing Machinery
  • Rotary International
  • International Association of Administrative Professionals

Certifications

  • Instructional Design Foundations and Applications - framework
  • Certified Business Analysis Professional (CBAP)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Microlearning Designer Certification - framework
  • Learning and Development Leadership Program - framework
  • Kirkpatrick Four Levels® Evaluation Certification - initiative
  • Cisco Certified Network Associate (CCNA)
  • Organizational Development and Change Leadership - program
  • Certified Performance and Competency Developer - initiative
  • Train the Trainer Certification - process

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