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Skills

  • K-12 Alignment (if relevant)
  • Team management
  • Budget Management
  • Organization
  • Cross-functional team coordination
  • Problem resolution
  • Communications
  • Continuous improvement strategies
  • Compliance with Educational Law
  • Metric equipment

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Achieved a 16% improvement in teaching effectiveness ratings.
  • Transported Workday to one year customer locations.
  • Boosted the institution's visibility.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with industry experts to co-author reading materials which directly increased the practical applicability of academia in students’ future work environments by 31%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Created a faculty mentorship program that raised the retention rate of junior lecturers by 37% while streamlining professional development for senior staff.
  • Collaborated with product to audit course prerequisites.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.

Summaries

  • Relationship builder who takes a decisive approach to solving operational issues.
  • Aligned programs with market trends.
  • Contributions made at Boston in 2021.
  • Brought 14 courses online.
  • Course Director with a focus on adult learning theories, recognized for achieving a 58% reduction in student dropout rates and increased learner success rates.
  • Course Director is a goal-oriented Course Director who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Achieved top performance metrics within departmental goals.
  • Costs were consistently reduced while profits were increased.
  • Advanced academic performance.
  • Course Director focused on fostering economic efficiencies and operational excellence, reducing course delivery times by 75% through process optimization.

Accomplishments

  • Spearheaded the redesign of online course infrastructure, resulting in a 26% increase in course enrollments over three years.
  • Collaborated with 16 faculty members to develop a student mentorship program, increasing course completion rates by 21%.
  • Streamlined reporting workflows for accreditation purposes, leading to fast-track renewal by standard by several months.
  • Developed a unique instructional design framework that decreased student onboarding times by 74%, enhancing overall learning outcomes.
  • Conducted in-depth market analysis to introduce 18 new course offerings in emerging fields, resulting in a 53% increase in student enrollment.
  • Authored over 8 program-relevant resources for faculty, incorporating Workday, resulting in a 50% improvement in learner satisfaction metrics.
  • Initiated collaboration with method, resulting in a curriculum update that incorporated real-world applications, improving graduate success rates by 34%.
  • Led efforts to align course content with K-12 education standards, ensuring adherence to state and federal guidelines and increasing potential student pipelines by 53%.
  • Designed data-driven dashboards to track student engagement, informing continuous course improvements, and leading to a 85% increase in end-of-term satisfaction scores.
  • Led the course content development efforts for online platforms, increasing accessibility and achieving an Top Performer for innovation in education.

Affiliations

  • Association for Supervision and Curriculum Development (ASCD)
  • Council for Higher Education Accreditation (CHEA)
  • Association for Supply Chain Management (APICS)
  • College and University Professional Association for Human Resources (CUPA-HR)
  • National Association of Student Affairs Professionals (NASPA)
  • Global Association for College Student Affairs and Services (GACSAAS)
  • Toastmasters
  • Society of Human Resource Management
  • Council of Graduate Schools (CGS)
  • Association for the Assessment of Learning in Higher Education (AALHE)

Certifications

  • First Aid/CPR Certified
  • Certification in Conflict Resolution in Educational Environments by Lakeside Partners
  • National Board Certification (NBPTS) in Early Adolescence through Adult Career and Technical Education
  • ISTE Certified Educator by International Society for Technology in Education (ISTE)
  • CompTIA A+ Technician
  • ServSafe
  • Accreditation in Learning Management System Evaluation by Salesforce
  • Certified Multimedia Trainer (CMT) by process
  • Certified in Blended Learning Design from system
  • Certified Higher Education Professional in Online Learning

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