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Skills

  • Regulatory Compliance Analysis
  • Metric equipment
  • Student plans
  • Strategic planning
  • First Aid/CPR
  • Operational improvement
  • MS Office
  • Process improvement
  • Data-driven decision making
  • Regulatory compliance

Work Experiences

  • Created bi-weekly reports for Academic Directors.
  • Coordinated quarterly meetings with stakeholders to evaluate the performance of instructional service agreements, resulting in sustained improvements in vendor performance.
  • Worked with vendors to negotiate contracts and delivery schedules.
  • Coordinated with finance teams.
  • Looked for industry trends on social media and through online sources.
  • Avoided legal penalties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Consolidated multiple instructional service agreements.
  • Created bi-weekly reports for the Academic Directors, showcasing trends, risk areas, and contract performance metrics, facilitating proactive decision-making.
  • Transported QuickBooks to two years customer locations.

Summaries

  • Achieved a 63% on-time project completion rate.
  • Achieved greater academic success.
  • Coordinated billing processes for multi-million dollar contracts.
  • Achieved a 69% on-time completion rate.
  • Bringing together traditional and modern approaches, instructional strategies, and material offerings.
  • Offering 14 years of industry experience.
  • Conducted regular check-ins with partners.
  • Aligned contracts with academic goals.
  • Boosted student feedback metrics by 80% %.
  • Collaborative leader with a proven ability to coordinate billing processes for multi-million dollar instructional contracts, ensuring timely payments and financial accuracy.

Accomplishments

  • Created a financial tracking model to improve the visibility and accuracy of deferred revenue from instructional agreements.
  • Automated key functions of the contract management process, decreasing manual data entry and increasing team productivity by 23%.
  • Led vendor onboarding process, ensuring all instructional service providers met institutional and regulatory requirements before contract approval.
  • Developed a centralized tracking system for all instructional agreements, reducing the time to locate and audit contracts by 61% and improving transparency.
  • Delivered training on regulatory changes affecting instructional services, ensuring all contract coordinators remained up-to-date and compliant.
  • Facilitated stakeholder engagement sessions to assess academic needs, ensuring all instructional agreements were aligned with departmental growth projections.
  • Managed stakeholder communications during the negotiation phase of instructional service agreements, resulting in improved satisfaction levels by 70% among key partners.
  • Resolved product issue through consumer testing.
  • Streamlined communication between key stakeholders and department heads, improving contract approval turnaround time by 17%.
  • Established a cross-departmental team to regularly review and provide feedback on contract policies, ensuring ongoing alignment with institutional goals.

Affiliations

  • International Association for Contract & Commercial Management (IACCM)
  • Freemason
  • Association for Educational Communications and Technology (AECT)
  • Association of Information Technology Professionals
  • National Academic Advising Association (NACADA)
  • Project Management Institute
  • National Association of College and University Business Officers (NACUBO)
  • International Council of Nurses
  • National Alliance of Concurrent Enrollment Partnerships (NACEP)
  • International Society for Technology in Education (ISTE)

Certifications

  • Certified Contract Manager (CCM) by National Contract Management Association (NCMA)
  • SHRM Certified Professional (SHRM-CP)
  • Harvard Business School Online Credential of Readiness (CORE) in Business Analytics
  • Certified Instructional Administrator (CIA)
  • Project Management Professional (PMP)
  • Certified Higher Education Professional (CHEP)
  • Google Certified Professional Cloud Architect
  • Certified Process Improvement Specialist by Cedar Works
  • Certified Data Privacy Practitioner (CDPP)
  • Certified Distance Education Instructor by Ironclad Systems

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