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Skills

  • Business Administration
  • Partnership development
  • Budget forecasting
  • Cost reduction strategies
  • Financial performance analysis
  • Client relationship management
  • Business Planning
  • Operational leadership
  • Client onboarding strategies
  • Investment project oversight

Work Experiences

  • Improved employee knowledge and 8% customer satisfaction by standardizing employee training.
  • Credit card fraud, external and internal theft, and shrinkage due to procedural errors were all reduced.
  • Created and organized business products.
  • Work with the Account Management and Planning teams to create effective campaign management tools, as well as documentation.
  • Was in charge of maintaining, verifying, and updating privileges for credentials, insurance, and legal documents.
  • Managed complex project management issues efficiently and with little supervision.
  • Kept track of daily operations and made changes to ensure that each patient received the best possible care.
  • Maintained positive relationships with customers and vendors, paying special attention to problem resolution.
  • Was a productive and self-sufficient project manager who dealt with complex project management issues.
  • By improving documentation and reporting accuracy for budget and operational controls, I was able to reduce or eliminate various types of financial discrepancies.

Summaries

  • Business Manager with more than 16 years of experience in providing results-oriented leadership.
  • With 11 years of related experience and a strong desire to contribute to the success of a company.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Customer-focused General Manager with 3 years of experience who is committed to expanding quality assurance and data analysis.
  • Using resourcefulness and high-level business acumen, transforms underperforming operations into successful businesses.
  • Business Analyst with the technical expertise and business acumen to translate business requirements and objectives into scalable, highly resilient, and successful system solutions.
  • Seasoned Business Manager focused on acquisitions with proven track record of aggressively growing companies. Focused and energetic managerial style contributing to corporate success.
  • A pleasant personality and a customer-focused background, as well as knowledge of client relations.
  • With 13 years of experience planning, leading, and improving strategic planning functions, I am an enthusiastic leader.
  • Dedicated to providing excellent program services and efficient conflict resolution.

Accomplishments

  • Increased
  • Initiated
  • Data Verification: Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
  • Streamlined
  • Sales and Marketing: Increased annual gross sales by 15%. Developed direct mass mailings which resulted in 8% growth of customer base.
  • Established
  • Reporting: Prepared complex financial statements, and interim/annual reports for retail and service businesses.
  • Drafted 9 standard reports per one year about project management.
  • Organizational Development: Implemented strategy targeting high-profile clientele. Replaced industry leader within 9 months of product launch.
  • Guided

Affiliations

  • National Small Business Association (NSBA)
  • National Business Association (NBA)
  • Women Business Leaders (WBL)
  • Certified Business Consultant Association (CBCA)
  • National Contract Management Association (NCMA)
  • Association for Corporate Growth (ACG)
  • Project Management Institute
  • World Commerce & Contracting (WorldCC)
  • Jaycees
  • Association of Strategic Alliance Professionals (ASAP)

Certifications

  • Certified Coaching Professional (CCP) – procedure
  • Salesforce
  • Project Management Professional (PMP) - PMI
  • Certified Management Consultant (CMC) - IMC USA
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified Associate in Project Management (CAPM) - PMI
  • Certified in Production and Inventory Management (CPIM) – APICS
  • ServSafe
  • Apple Certified Associate (ACA)
  • Business Architect Certification - method

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