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Skills

  • Content creation for outreach materials
  • Public speaking and presentations
  • Community Needs Assessment
  • Collaboration with diverse organizations
  • Project organization
  • Customer service
  • Budgets
  • Staff education and training
  • Treatment planning
  • Data analysis for program improvement

Work Experiences

  • Analyzed community feedback data.
  • Amplified outreach efforts.
  • Boosted the number of active volunteers by 63%.
  • Co-sponsored community programs.
  • Analyzed community feedback data and used insights to tailor outreach strategies that elevated participation in procedure by 63%.
  • Gathered feedback and support from grassroots supporters in order to strengthen the group's position.
  • Collaborated with local nonprofits and social service agencies to provide vendor management support for underserved populations, resulting in 8 individuals helped annually.
  • Taught young people how to use discussion-starting strategies and promote social change.
  • Boosted attendance for community events.
  • Achieved 59% increase in volunteer recruitment.

Summaries

  • Capable of working in high-pressure situations while recommending the best resources and courses of action to meet the needs of patients and restore their quality of life.
  • Advanced expertise in social media strategy.
  • Accomplished in coordinating efforts with businesses and civic organizations, generating a 22% increase in sponsorship and participation for community programs.
  • Professional who is proactive and resourceful in making appropriate decisions for high-quality, cost-effective care.
  • Achieved a 57% improvement in service uptake.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Community Outreach Representative and outstanding performer in team leadership and performance reporting.
  • Time manager, communicator, and problem solver extraordinaire.
  • Achieved growth in volunteer recruitment.
  • Case Manager who is well-versed in coordinating care for system people.

Accomplishments

  • Conducted in-depth community needs assessments for 8 households, leading to the design of targeted outreach programs that benefited 36% of the population in 2017.
  • Increased local partnerships by 74% through sustained relationship-building initiatives with key stakeholders across Chicago, improving resources for underserved populations.
  • Organized 17-member volunteer groups to address local health disparities, leading to improved access to services and a 81% increase in overall reach.
  • Built and managed social media campaigns, resulting in an increase of 20% in public event participation within three years.
  • Reduced service delivery time by 83% in 2020 by enhancing coordination between volunteers and regional service providers.
  • Led the integration of community feedback into the outreach program design process, resulting in 49% more effective interventions based on local needs.
  • Documented and resolved system which led to standard.
  • Created targeted outreach materials for dissemination across 9 neighborhoods, which enhanced local awareness on critical community issues such as workflow optimization.
  • Coordinated onsite visibility efforts for 13 events, ensuring 83% participant satisfaction and successful engagement with community sponsors.
  • Secured 2 in funding for community initiatives by writing and submitting proposals that aligned with organizational goals and community needs.

Affiliations

  • National Association of Community Health Workers
  • Association of Information Technology Professionals
  • Grant Professionals Association (GPA)
  • International Federation of Red Cross and Red Crescent Societies (IFRC) - Volunteer Base
  • Young Nonprofit Professionals Network (YNPN)
  • Project Management Institute
  • International Council of Nurses
  • National Neighborhood Indicators Partnership (NNIP)
  • National Council for Behavioral Health
  • American Marketing Association

Certifications

  • Certified Community Action Professional (CCAP, 2024)
  • Community Health Worker Certification - 2019
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Social Work Case Manager Certification (SWCM) - Ironclad Systems
  • Advanced Certification in Digital Outreach (ACDO) - Summit Group
  • Certified Outreach Coordinator (COC) - 2018
  • Advanced Public Relations Certification (APR) - 2019
  • Nonprofit Advocacy & Policy Certificate - Beacon Labs
  • Certificate in Human Services Leadership Northwind

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