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Skills

  • Project organization
  • Team building
  • Relationship development
  • Team management
  • Hole digging
  • Efficient troubleshooting of fiber issues
  • Wire Splicing
  • Deployment project management
  • MS Office
  • Operational improvement

Work Experiences

  • Conducted fiber inspections and audits across Boston, identifying and resolving minor issues preventing costly repairs.
  • Coordinated with cross-functional teams.
  • Collaborated with the design team to revise network layout plans, optimizing fiber infrastructure for future scalability.
  • Contributed to a 72% improvement in project timelines.
  • Conducted fiber inspections across Raleigh.
  • Followed company safety rules and regulations to reduce workplace accidents and electric shocks.
  • Assisted with fiber optic network expansions.
  • Oversaw the delivery of standard project by procedure team, which resulted in method.
  • Collaborated with municipal regulatory boards on fiber deployment projects, ensuring compliance with Portland-specific codes.
  • Achieved Innovation Award in 2024.

Summaries

  • Worker with a passion for operating power equipment, such as hydraulic aerial lifts and compressors.
  • Consistently delivers projects within budget and ahead of schedule, reducing network downtime by 64% through effective management techniques.
  • Collaborated with design teams.
  • Contributed to a 21% improvement in project timelines.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Employee who is willing to work any shift and has a good attendance record.
  • Delivered services on time and within budget.
  • Splice Service Technician with 8 years of successful performance reporting and quality assurance experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Consulted with cross-functional teams to overcome technical barriers in fiber installations, leading to a 50% reduction in project hold-ups.
  • Diagnosed and resolved complex fiber faults, resulting in a 85% reduction in service interruptions.
  • Installed and maintained optical fiber connections across Portland, reducing service downtime by 46%.
  • Facilitated the training of 5 new hires, equipping them with necessary fiber splicing and inspection skills.
  • Managed fiber splicing for diverse environments such as buildings, underground vaults, and towers, ensuring smooth operation across Chicago.
  • Collaborated with project managers and engineers to meet strict deadlines for network infrastructure builds, maintaining 13% project delivery rate.
  • Cross-collaborated with construction teams to ensure timely completion of splicing projects, adhering to standard without compromising quality.
  • Evaluated splicing installations for adherence to industry standards, achieving a 63% improvement in system reliability.
  • Provided on-site technical support for large-scale splicing projects, minimizing service disruptions and ensuring client satisfaction.
  • Supervised team of 11 on high-priority splicing projects, ensuring compliance with safety regulations and quality standards.

Affiliations

  • Society of Cable Telecommunications Engineers (SCTE)
  • Certified Telecom Management Professional (CTMP) through program
  • Graduate of metric Telecommunications Engineering Program with Emphasis in Fiber Technology
  • Telecommunications Industry Association (TIA) Standard-Setting Committee
  • ISP (Internet Service Providers) Association Networking Group
  • FTTH (Fiber to the Home) Council Americas
  • American Society of Safety Professionals
  • Institute of Electrical and Electronics Engineers (IEEE) Communications Society Membership
  • National Association of Social Workers
  • Association of Information Technology Professionals

Certifications

  • Fiber Optic Installer (FOI) – Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • ETA International Advanced Fiber Optics Installer – 2020
  • Structured Cabling Systems Certification – 2023
  • Certified Telecommunications Fiber Specialist – 2018
  • Certified Telecommunications Safety and Health Professional – Lakeside Partners
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Salesforce
  • Certified Network Cable Installer (CNCI) – 2021

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