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Skills

  • Data analysis in network performance
  • Fiber test curve analysis
  • Critical infrastructure support
  • Framework equipment
  • Relationship development
  • Operational efficiencies in network builds
  • Supervision
  • Deployment project management
  • Budgets
  • Fiber optic equipment maintenance

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with municipal regulatory boards.
  • Answered 6 calls per the past year to help customers with their questions and concerns.
  • Completed splice diagnostics for 4 kilometers of cable, ensuring rapid restoration of service for critical infrastructures.
  • Assisted with fiber optic network expansions.
  • Collaborated with the design team.
  • Achieved a customer satisfaction rate of 49%.
  • Achieved savings of $15 under budget.
  • Conducted root cause analysis on recurring fiber faults.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Employee who is willing to work any shift and has a good attendance record.
  • Achieved a 67% success rate.
  • Collaborated with design teams to future-proof systems.
  • Consistently praised for reducing downtime by 56% through precision fiber splicing in high-demand environments and challenging weather conditions.
  • Consistently delivers projects within budget.
  • Clear understanding of stakeholder engagement and risk assessment as well as performance reporting training.
  • Contributed to long-term improvements in fiber optic infrastructure.
  • Dedicated Splice Service Technician with a knack for resolving complex splicing challenges, reducing service interruptions by 43% through innovative solutions.
  • Consistently delivers projects within budget and ahead of schedule, reducing network downtime by 64% through effective management techniques.

Accomplishments

  • Implemented proactive maintenance strategies, extending the lifespan of optical fiber networks by 35% years.
  • Migrated outdated cable systems to advanced fiber networks, contributing to a 72% improvement in data transfer rates.
  • Diagnosed and resolved complex fiber faults, resulting in a 85% reduction in service interruptions.
  • Enhanced scalability of network infrastructure by implementing forward-thinking splicing solutions, increasing potential capacity by 40%.
  • Facilitated the training of 5 new hires, equipping them with necessary fiber splicing and inspection skills.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 in the development of program.
  • Ensured compliance with both local and federal standards, contributing to successful project audits and approval with 61% pass rate.
  • Evaluated splicing installations for adherence to industry standards, achieving a 63% improvement in system reliability.
  • Developed and maintained detailed installation and repair logs, streamlining project management for future reference.

Affiliations

  • Vice Chairperson at Regional Fiber Optic Users Group method
  • Chair of Safety Operations Committee specializing in fiber and splicing operations 2024
  • Affiliate, Fiber to Anywhere (FTTx) Engineering Development Group
  • Corning Fiber Optic Communications Training Program Participant
  • Optical Society of America (OSA) Telecommunications Group
  • Recipient of Summit Group’s Optical Cable Installation Safety Excellence Award 2018
  • Association for Computing Machinery
  • Networking Specialist Certificate in Telecommunications awarded by procedure
  • Telecommunications Industry Association (TIA) Standard-Setting Committee
  • Project Management Institute Telecommunications Professionals Chapter (PMITPC) Member

Certifications

  • Advanced Outside Plant Technician (OSP) Certification – Meridian
  • Cisco Certified Network Associate (CCNA)
  • Telecommunications Master Splicer Certificate – Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • ETA International Fiber Optics Technician (FOT) Certification
  • Certified Aerial Fiber Technician – Lakeside Partners
  • Certified Fusion Splicing Technician (FST) – Beacon Labs
  • Certified Telecommunications Fiber Specialist – 2018

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