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Skills

  • Behavior mirroring
  • Family engagement strategies
  • Supervision
  • Child safety assessments
  • Data-driven decision making
  • Emotional intelligence
  • Community outreach
  • Courtroom testimony and evidence presentation
  • MS Office
  • Attention to detail in casework

Work Experiences

  • Cut administrative time by 46%.
  • Collaborated with Columbus-based schools to develop early intervention strategies, reducing the occurrence of reported child neglect by 29%.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Achieved a 56% reduction in child endangerment cases.
  • Collaborated effectively with law enforcement, mental health professionals, and educators to craft multidisciplinary solutions for child protection cases.
  • Closed 40% of cases in favor of child safety recommendations.
  • Collaborated with law enforcement.
  • Acted as a liaison between families and child welfare agencies.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with Raleigh-based schools.

Summaries

  • Achieved results over 6 months.
  • Boosted investigation team efficiency by 78%.
  • Adept at integrating child protection with family reunification efforts.
  • Excellent CPS Investigator with a strong emphasis on domestic violence prevention and education.
  • Addressed complex child protection cases.
  • Clear understanding of vendor management and workflow optimization as well as performance reporting training.
  • Collaborated with mental health professionals on child protection cases.
  • Achieved a 40% improvement in children’s living conditions.
  • Collaborated with multidisciplinary teams.
  • Achieved sustainable reunifications in 18% of cases.

Accomplishments

  • Worked closely with legal teams to prepare over 17 cases for court, contributing directly to a 55% conviction rate for child protection violations.
  • Successfully advocated at regional child welfare committees for improved family reunification processes, increasing successful reunifications by 26% annually.
  • Organized multi-agency response programs that led to 9% fewer children experiencing placement disruption.
  • Developed a cultural competency training program to ensure equitable treatment of families from diverse cultural backgrounds, increasing cooperation by 48%.
  • Worked proactively with law enforcement during cross-agency investigations, leading to faster resolution of criminal child neglect cases by 21% days.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced case backlog by 31% through efficient prioritization and resource management.
  • Successfully mediated parental disputes during the foster care process, resulting in improved placement stability for 14 children.
  • Monitored and assessed risk in over 7 cases per year, maintaining a 64% compliance rate with state safety regulations.
  • Designed and ran a statewide demonstration project evaluating the effectiveness of CPS policy changes, contributing to a 83% decline in family separations.

Affiliations

  • Association of Family and Conciliation Courts (AFCC)
  • Rotary International
  • Association for Practical and Professional Ethics (APPE)
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • American Society of Safety Professionals
  • National Foster Parent Association (NFPA)
  • National Council on Family Relations (NCFR)
  • Association for Supply Chain Management (APICS)
  • Children's Defense Fund (CDF)

Certifications

  • Certified Domestic Violence Specialist (CDVS) - Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • Specialized Certification in Human Trafficking Awareness and Response – process
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Advanced Child Welfare Casework Certification – procedure
  • National Child Advocacy Center Forensic Interview Certification
  • Advanced Forensic Interviewing Certification – Columbus
  • Advanced Certification in Child Welfare Management – procedure

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