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Skills

  • Individual and family counseling
  • Project organization
  • Organizational skills
  • Federal and state child welfare regulations
  • Emergency interventions
  • First Aid/CPR
  • Problem resolution
  • Client confidentiality and data protection
  • Child protection policies
  • Relationship development

Work Experiences

  • Collaborated with Raleigh-based schools.
  • Crafted multidisciplinary solutions for child protection cases.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Achieved support in 4% of cases.
  • Acted as a liaison between families and child welfare agencies.
  • Contributed to the development of new cross-agency protocols.
  • Completed assessments within 3 months.
  • Achieved Excellence Award recognition for successful case resolution within the past year, with 18% of cases closed in favor of child safety recommendations.
  • Answered 9 calls per one year to help customers with their questions and concerns.
  • Achieved a 56% reduction in child endangerment cases.

Summaries

  • Achieved compliance with federal child welfare standards while handling 4 complex cases, ensuring that Columbus maintained its commitment to child safety and welfare.
  • CPS Investigator is a multi-talented CPS Investigator who is consistently rewarded for planning and operational improvements.
  • 43% of recommendations enacted by the court.
  • Child Protective Services expert.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 80% reduction in family case re-entry rates.
  • Achieved sustainable reunifications in 18% of cases.
  • Collaborated with multidisciplinary teams.
  • Achieved 29% favorable child protection outcomes.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Delivered expert testimony in over 2 child welfare hearings, securing favorable outcomes in 35% of cases.
  • Utilized advanced time management strategies to manage a caseload of 11 investigations simultaneously without compromise in case quality.
  • Designed and ran a statewide demonstration project evaluating the effectiveness of CPS policy changes, contributing to a 83% decline in family separations.
  • Successfully advocated at regional child welfare committees for improved family reunification processes, increasing successful reunifications by 26% annually.
  • Documented and resolved method which led to category.
  • Implemented a new case tracking system using SAP that improved report accuracy by 76% and reduced errors in compliance audits.
  • Coordinated with community mental health services to provide counseling and rehabilitation for families, significantly reducing repeat offenses.
  • Worked proactively with law enforcement during cross-agency investigations, leading to faster resolution of criminal child neglect cases by 21% days.
  • Led workshops and training sessions on child advocacy for foster caregivers, improving knowledge retention by 47% over previous year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Children's Defense Fund (CDF)
  • National Organization for Victim Assistance (NOVA)
  • American Medical Informatics Association
  • American Association of Family and Consumer Sciences (AAFCS)
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Project Management Institute
  • Freemason
  • Alliance for Children’s Rights

Certifications

  • CompTIA Security+
  • Salesforce
  • Certification in Behavioral Health Trauma Response – category
  • Child Advocacy Certification for Law Enforcement – process
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Forensic Interviewing Certification – Columbus
  • Advanced Child Welfare Casework Certification – procedure
  • Certified Child Protective Services Investigator (CCPSI) - Washington
  • National Child Advocacy Center Forensic Interview Certification

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