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Skills

  • Collaborative problem-solving
  • Database querying using system
  • Manual test case preparation
  • Organization
  • Experience with behavioral-driven development (BDD)
  • Vericode experience
  • Automated testing frameworks
  • Cross-functional team collaboration
  • Customer service
  • First Aid/CPR

Work Experiences

  • Achieved a 73% improvement in defect resolution turnaround time.
  • Awarded President's Club for implementing an innovative test automation suite, contributing to a product release two years ahead of schedule.
  • Achieved 57% faster onboarding for new hires.
  • Decreased high-severity defects by 34%.
  • Decreased manual testing time by 60%.
  • Adopted method.
  • Created a knowledge-sharing platform for QA best practices, leading to improved collaboration and 78% faster onboarding for new hires.
  • Collaborated with software engineers.
  • Coordinated with product management and development teams.
  • Worked with ServiceNow to identify and track defects, as well as assist developers in resolving issues by completing additional tests.

Summaries

  • Achieved a 77% reduction in post-release issues.
  • Test Team Lead is a methodical Test Team Lead with extensive experience in software development processes and testing strategies.
  • Accomplished Test Team Lead with a demonstrated ability to design effective test cases, achieving 35% defect reduction in production environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assertive leader with significant contributions in establishing KPIs, achieving a 52% improvement in meeting critical project milestones.
  • Achieved 78% higher bug classification accuracy.
  • Within Computers Software, senior Test Team Lead and outstanding performer in process improvement and project management.
  • Clear understanding of vendor management and strategic planning as well as stakeholder engagement training.
  • Complete knowledge of the SDLC.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Improved test data management strategies, reducing test environment preparation time by 10 hours per test cycle.
  • Authored and maintained regression test suites for SAP, ensuring that 6% of previously identified bugs were retested prior to production.
  • Performed usability testing for Tableau, collecting user feedback that contributed to a 77% enhancement in product satisfaction ratings.
  • Implemented database testing strategies with program, resolving 2 critical data-related bugs in several months.
  • Created automated test scripts using framework, leading to 85% faster release cycles and earlier defect detection.
  • Trained and mentored a team of 17 junior testers, elevating overall team competency and reducing onboarding time by 73%.
  • Led the implementation of automated testing frameworks using system, reducing manual testing hours by 74% and increasing test coverage.
  • Managed testing efforts during Agile sprints, ensuring that user stories were adequately tested and met product acceptance criteria.
  • Participated in the selection and deployment of test management tools like Workday, which improved defect tracking and resolution times by 83% hours.
  • Coordinated with offshore teams, ensuring that testing tasks were completed on schedule across different time zones and reducing delays by 36% days.

Affiliations

  • Active Member, Women in Testing Organization
  • Participant, Test Leadership Congress 2019 Event
  • Association for Computing Machinery
  • Toastmasters
  • Certificate Holder in Performance Testing with JMeter 2022
  • American Marketing Association
  • Building Software Quality through TDD - LinkedIn Learning Certification
  • Jaycees
  • Volunteer, Testing Education Network method
  • Contributor, TechWell Community - Agile Testing Discussions Forum

Certifications

  • Certified Professional for Requirements Engineering (CPRE), Summit Group
  • Six Sigma Green Belt Certification - 2015 - Cedar Works
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Salesforce
  • Certified Agile Tester (CAT) – Northwind
  • Certified in Risk and Information Systems Control (CRISC) - Harbor & Co.
  • Lean Six Sigma Certification for Software Testing, Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Selenium Tester, Harbor & Co.
  • ServSafe

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