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Skills

  • Change management during policy updates
  • Employee satisfaction improvement
  • HR policies
  • Office administration
  • Employee relations management
  • Diversity and Inclusion Strategy
  • Maintaining files
  • Project organization
  • Business Administration
  • Regulatory compliance

Work Experiences

  • Coordinated subordinates' and staff's work activities in the areas of employment, compensation, labor relations, and employee relations.
  • Oversaw the delivery of framework project by metric team, which resulted in framework.
  • Achieved a 39% increase in productivity.
  • Addressed grievances and conflicts.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Assisted with workforce planning, implementing strategies that boosted employee retention rates by 52% in 2020.
  • Assisted with the compliance of OSHA standards across 11 regional offices, achieving a 76% compliance rate.
  • Advised cross-functional teams on best practices, leading to a 24% improvement in HR service efficiency across 10 locations.
  • Championed the adoption of flexible work arrangements.
  • Championed the adoption of flexible work arrangements, improving employee satisfaction scores by 21% in the annual survey.

Summaries

  • Technical and communication abilities are exceptional.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Cost-conscious HR advisor who consistently finds ways to improve operations, cutting unnecessary administrative overhead by $11 annually.
  • Clear understanding of cross-functional collaboration and performance reporting as well as strategic planning training.
  • Analyzed data-driven metrics.
  • Achieved 41% improvement in compliance.
  • Collaborative and analytical HR professional.
  • Boosted satisfaction scores by 44%.
  • Accomplished this over 6 months.
  • Achieved cost reduction of $8.

Accomplishments

  • Implemented an automated benefits enrollment process, reducing manual errors by 27% and increasing participation by 54%.
  • Created employee recognition programs that resulted in a 54% increase in employee engagement in one year.
  • Facilitated HR onboarding for 16 new hires in several months, ensuring a 39% retention rate within the first six months.
  • Conducted regular audits of HR processes, identifying areas for automation which reduced manual workload by 77%.
  • Designed and launched employee surveys, analyzing results and recommending improvements that boosted team morale by 67%.
  • Facilitated cross-departmental workshops on inclusivity, which resulted in a 44% improvement in diversity hiring metrics.
  • Developed career pathing strategies with 13 department heads, advancing 81% of participating employees within the company.
  • Optimized leave tracking and payroll integration, maintaining a 76% on-time and error-free record for 13 employees.
  • Reduced time-to-fill open positions by 15% through streamlined recruitment strategies and utilization of standard.
  • Worked alongside the IT department to update HRIS (Human Resources Information System), resulting in 66% faster data retrieval for HR reports.

Affiliations

  • International Public Management Association for Human Resources (IPMA-HR) - Member with specialization in HR for public sector employers.
  • Compliance and Certification Board (CCB) - Certified member in HR compliance, consistently revising employee handbooks.
  • Association for Supply Chain Management (APICS)
  • Eldercare Workforce Alliance - Consulted on caregiving benefits and retention strategies impacting HR policies.
  • Workforce Institute - Contributor to thought leadership content focusing on workplace efficiency and cross-department collaboration.
  • Human Capital Institute (HCI) - Attended workshops focused on employee recognition programs and engagement.
  • Rotary International
  • Lions Club
  • American Marketing Association
  • American Medical Informatics Association

Certifications

  • Introduction to Labor Law - Vantage
  • Certified HIPAA Professional (CHP) - Beacon Labs
  • Certified Labor Relations Leader (CLRL) - metric
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Leadership Development and Succession Planning Certification - Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Senior Professional in Human Resources® (SPHR) - HRCI

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