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Skills

  • Building Therapeutic Relationships
  • Assistive technology support
  • Functional Recovery Monitoring
  • Supervision
  • Adherence to health and safety protocols
  • Problem resolution
  • Community resources
  • Chronic Condition Group Therapy Facilitation
  • Client Rehabilitation Planning
  • Multidisciplinary team collaboration

Work Experiences

  • Achieved measurable improvement in patient outcomes.
  • Aligned records with ITIL standards.
  • Assisted in the transition of clients from hospital to home, improving recovery rates by providing home expertise on therapeutic guidance.
  • Achieved an overall improvement in patient-reported well-being scores.
  • Was in charge of a caseload of over 17 clients.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 15% retention in independent activities.
  • Assisted in client transitions from hospital to home.
  • Preliminary and comprehensive vocational assessments were administered by me.
  • Advocated for clients' access to financial aid services.

Summaries

  • Strengths in risk assessment and process improvement backed up by Miscellaneous training.
  • Cared for over 9 clients.
  • Boosted client outcomes.
  • Multitasker who is well-organized and has excellent planning and problem-solving skills.
  • Achieved recognition in 2022 for improving patient mobility.
  • Achieved a 78% client success rate.
  • Achieved remarkable recovery outcomes.
  • Achieved a 72% compliance improvement.
  • Accomplished in mentoring and leading junior team members, cultivating an environment where staff can improve technical expertise to better serve rehabilitation clients.
  • Rehabilitation Support Worker with 3 years of successful client relations and project management experience.

Accomplishments

  • Successfully introduced an enhanced rehabilitative technology (ServiceNow) that was adopted by 28% of team members.
  • Served as a mentor for a team of 8 junior rehabilitation workers, resulting in improved patient care outcomes and elevated team member competence.
  • Facilitated customized transportation arrangements for patients, resulting in a 77% reduction in missed sessions over several months.
  • Documented and resolved metric which led to category.
  • Initiated cost-saving steps, reducing clinic logistics costs by 30% while maintaining high patient care standards.
  • Provided one-on-one coaching to patients on adaptive techniques to enhance daily functioning, achieving procedure in one year.
  • Collaborated with multidisciplinary teams to pivot rehabilitation strategies midway through treatment for 20% of clients, improving patient satisfaction.
  • Created individualized exercise routines for patients with mobility challenges, with a 73% improvement in physical function in the past year.
  • Led a cross-functional team to enhance intake processes for new clients, improving data collection efficiency and reducing administrative errors by 26%
  • Conducted in-depth assessments to gauge patient readiness for job re-integration, securing employment for 76% within several months.

Affiliations

  • Association for Computing Machinery
  • Disability Management Employer Coalition (DMEC)
  • Society of Human Resource Management
  • Association of Rehabilitation Nurses (ARN)
  • Freemason
  • National Spinal Cord Injury Association (NSCIA)
  • Collaborative Continuing Education Professional (CCEP) 2018
  • American Therapeutic Recreation Association (ATRA)
  • Rehabilitation Nursing Foundation (RNF)
  • World Federation for Mental Health (WFMH)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Motivational Interviewing Professional Training Certificate by Northwind
  • Certified Personal Support Worker (PSW)
  • Google Certified Professional Cloud Architect
  • Dementia Champion by Summit Group
  • CompTIA Network+
  • First Aid/CPR Certified
  • Certified Spinal Cord Injury Rehabilitation Professional (CSCRP)
  • Project Management Professional (PMP)
  • Certificate in Chronic Disease Self-Management

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