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Skills

  • Client acquisition strategy development
  • Customer service
  • Category marketing
  • Merchandising expertise
  • Staff training
  • Client partnership development
  • Budgets
  • Supervision
  • Service agreements
  • Cross-functional team leadership

Work Experiences

  • Contributed significantly to the method launch.
  • Achieved a 21% close rate.
  • Closed over $11 in sales, which included preparing contracts and processing order forms each 18 months.
  • Collaborated with marketing to craft high-impact sales collateral, positively influencing lead generation and brand presence.
  • Achieved an average margin increase of 42%.
  • Increased the team's revenue by over $9 in sales.
  • Customized product offerings for regional needs, securing 18 new clients and $18 in additional revenue.
  • Crafted high-impact sales collateral.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Customized product offerings for regional needs.

Summaries

  • Accomplished business development professional specializing in B2B sales.
  • Achieved 71% improvement in team close rates as a direct result of mentoring and training junior sales consultants. Known for fostering a collaborative environment, which enhanced performance across key product lines.
  • Achieved 83% more accurate revenue forecasts.
  • Schedule flexibility and the ability to travel up to 11% of the time.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Oversee metric territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.
  • Achieved 81% growth in market share.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.

Accomplishments

  • Developed targeted outreach initiatives that resulted in the acquisition of 8 high-value accounts within one year, surpassing quarterly quotas.
  • Directed a strategic account management approach that increased cross-sell opportunities by 34%, contributing to diversified revenue streams.
  • Identified and mitigated client experience pain points, reducing customer complaints by 71% and improving satisfaction ratings.
  • Collaborated with team of 9 in the development of process.
  • Redesigned the sales funnel and integrated automation tools, resulting in a 74% improvement in overall lead-to-close time.
  • Partnered with marketing to create engaging sales collateral that contributed to a 27% increase in lead generation within the past year.
  • Crafted data-driven acquisition strategies, adding 4 new clients across Chicago, driving overall revenue growth by $5.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored and led company-wide sales workshops that upskilled staff, resulting in a 17% increase in individual seller performance metrics.
  • Secured contracts with 2 key clients in Healthcare, directly contributing to a 36% increase in company revenue over the past year.

Affiliations

  • Certified Professional Sales Leader (CPSL) Scrum Master
  • Chief Revenue Officer (CRO) Forum
  • Networking and Executive Events Leadership (NEEL) Council
  • Association of Professional Sales (APS)
  • International Association of Administrative Professionals
  • Customer Experience Professionals Association (CXPA)
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Women in Sales Everywhere (WISE)
  • Client Acquisition Strategies International (CASI)

Certifications

  • Certified Inside Sales Manager (CISM) by AA-ISP
  • Negotiation Mastery by Harvard Business School Online
  • CompTIA A+ Technician
  • Certified Sales Operations Professional (CSOP) by the Sales Operations Institute
  • Certified Key Account Manager (CKAM) from Key Account Management Institute
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Marketing Professional (CMP) by AMA
  • Account-Based Selling Certification by SalesHacker
  • Sandler Selling System Certification
  • Cisco Certified Internetwork Expert (CCIE)

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